Electronic Banking Analyst , Cash & Trade

Role Description

Client Implementation is responsible for highly complex client account openings and product set up requests (including new, changing or expanding requirements).

Work includes:

• Implementing top-tier solutions for corporate clients and financial institutions
• Delivering seamless product(s)/service(s) setup and streamlined installation processes in compliance with internal and external policies and regulations
• Monitoring and evaluating product performance and client feedback to generate new product ideas and identify product/service features that need to be changed to meet client needs
• Liaising with other areas of the bank to implement these changes

What well offer you

As part of our flexible scheme, here are just some of the benefits that you'll enjoy,

• Best in class leave policy.
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

The Client Electronic Banking Implementation Analyst supports the efficient onboarding & enablement of electronic banking channels for our corporate banking clients.

Task Details

• Verify all documents regarding change of authorized signatories either on an account or within an electronic banking (EB) access channels (specimen signature card, banking agreements, Product documentation, EB Documents) including the signature check regarding authorization of the signatories.
• Perform above checks regarding all German standard companies according to the German Trade Register.
• Perform the technical sign off if EB channels are involved.
• Archive the docs in the digital archiving tools (SmartDoc/Doc Pro).
• You will communicate to the client and/or service by using standard templates in German language.
• Inform Level 1 team to support & finalize the process of a digital authorization.
• Processingofinternalrequests forglobalcustomersofthebank.
• Reviewofordersinaccordancewithinternalguidelinesandcountry specificrequirements.
• Initializationofvideolegitimations.
• Maintenance,entryandreleaseofpersonaldatain banking applications (CIS).
• Internalcommunicationwithinternal business partnersinwrittenform

Your skills and experience

The person required for the above position should have the following profile:

• Proficiency in German speaking and writing; able to communicate in German with clients. Language skills: fluency in German (1-3 years of experience)
• 1-3 years of handling client facing role.
• 1 year of experience in handling Cash Management products is preferred.
• Experience in IT systems administration/Networking will be an advantage
• Strong communication and inter-personal skills in German.