3 Education Operations Jobs

Business Operations: - Implement efficient processes and standards for the business - Design and monitor metrics that align with overall strategy - Manage contracts and relations with customers and other stakeholders Growth & Business Development - Manage Digital Marketing - Keep the existing customers and community-engaged and retained through various incentives, promotions and offers - Co-ordinate with Schools, Colleges & Coaching Institutions. - Conduct online & offline demos - Conduct Exams - Be comfortable being thrown into largely ambiguous environments, love figuring things out and be energized by new challenges - Be curious, analytical and scientific - evaluate challenges through data. - Have a need for speed. - Have excellent communication and people management skills - Need to consistently generate a buy-in on your initiatives and ensure coordination across teams - Manage the telemarketing Team Qualifications & Must Have Skills: - Post Graduate - any stream- who are passionate to solve fundamental issues facing the education system. Technology background would be an added advantage - Friendly and has an ability to build trust quickly over the phone and through email; - Strong written and verbal communication skills; - Ability to learn quickly on the job and have a problem-solving approach; - Ability to organize and manage multiple tasks efficiently; - Strong work ethic and attention to detail. - good knowledge of MS Office; Excel, Google Doc / sheets etc - Experience in EdTech is preferred - Team Management - Digital Native with a keen interest in content trends & updated on new content formats - Thorough knowledge of emerging technologies across the digital space and passion to keep up with the latest trends in digital and performance marketing.

Role Overview: The Director, Business Growth & Education Management will be responsible for expanding and strengthening key educational and operational verticals at Ekya Schools. This role demands a visionary yet hands-on leader who can drive business growth, enhance educational impact, and optimize school operations. The Director will oversee existing teams while scaling new initiatives, ensuring alignment with Ekya Schools' vision for innovation and excellence. The role will focus on scaling and managing the below teams: Student Development & Wellbeing - Implementing programs that foster student growth, engagement, and overall well-being. Ekya Learning Centre - Driving innovation in curriculum design, teaching methodologies, and student learning experiences. Professional Development Institute (EPDI) - Scaling educator offerings and programs for internal and external stakeholders. Ekya Early Years (EEY) - Growth & Operations - Leading the scaling of new Early years centres and ensuring operational excellence in early childhood education. School Operations : Ensuring seamless execution of operational requirements across campuses. This is a high-impact role requiring a blend of vision and execution capability, working closely with teams to ensure both growth planning and day-to-day management. Key Responsibilities: 1. Business Growth & Scale - Develop and execute strategies to scale EPDI and EEY as independent business units. - Identify and leverage market opportunities, partnerships, and innovative education models to drive expansion. - Establish sustainable financial models, revenue streams, and operational frameworks to support growth. 2. Student Development & Wellbeing - Work with the Student Development team to implement initiatives that support students' emotional, social, and academic growth. - Partner with school leadership to embed well-being programs into the student experience. - Track and assess the impact of student development initiatives through data-driven insights and feedback loops. 3. Ekya Learning Centre - Collaborate with the Head, Ekya Learning Centre to drive curriculum innovation and implement high-impact teaching methodologies. - Ensure curriculum design and instructional strategies align with global best practices and evolving educational trends. - Track and measure the effectiveness of curriculum and pedagogy through data analysis, student performance metrics, and stakeholder feedback. 4. School Operations & Management - Work with the Operations team to ensure efficient execution of operational functions across campuses. - Develop and implement Standard Operating Procedures (SOPs) to optimize school administration. - Measure and refine operational efficiency by identifying gaps, tracking performance, and streamlining processes. 5. Leadership & Team Management - Provide strategic direction to the heads of teams managing these verticals. - Act as a mentor and coach, ensuring continuous capability development and leadership growth. - Foster cross-functional collaboration to enhance synergy, execution, and overall institutional efficiency. Key Skills & Competencies - Strategic leadership with strong execution capability. - Proven experience in scaling education ventures and business growth. - Ability to drive innovation in learning and operational processes. - Strong financial and operational acumen, including managing P&L for new business units. - Excellent stakeholder management skills and the ability to work across diverse teams. - Passion for education, innovation, and organizational growth. Qualifications & Experience: - Bachelor's degree in Engineering paired with a Master's in Management from a Tier 1 institution (IIT/ISB/BITS or equivalent in India or globally). - 10+ years of experience in education management, business growth, or scaling ventures. - Experience in setting up and scaling education businesses is highly preferred. - International exposure is an advantage. Why Join Ekya Schools? Opportunity to work in a dynamic, mission-driven environment focused on educational innovation. Lead high-impact initiatives that shape the future of learning. Work closely with a passionate leadership team committed to excellence. If you are a visionary leader with a passion for education, innovation, and business growth, we invite you to be part of Ekya Schools' journey.

Maintain and update CRM records regularly to ensure data accuracy and integrity. Track leads, opportunities, and customer interactions across platforms. Generate daily, weekly, and monthly reports for sales and management teams. Coordinate with sales, marketing, and customer success teams to ensure seamless customer journey management. Manage CRM automation workflows, lead nurturing, and drip campaigns. Identify gaps in CRM usage and suggest process improvements. Ensure proper segmentation and targeting for campaigns. Train and support internal teams on CRM best practices. Handle customer feedback and route issues to the appropriate departments.