6 Educating Customers Jobs

As a customer support specialist related to software, you will play a crucial role in assisting customers with technical issues or inquiries regarding the company's software products and services. Your responsibilities will include troubleshooting technical issues, educating customers on product usage, addressing customer complaints professionally, and collaborating with teams to enhance the product or service based on customer feedback. Additionally, you will be responsible for documenting technical issues, analyzing reports for system improvements, communicating with customers via phone or messaging platforms, assisting customers in diagnosing issues over the phone, and guiding customers on hardware or software installation. This is a full-time, permanent position suitable for freshers and individuals looking for internship opportunities. The work schedule is during the day shift from Monday to Friday. The preferred educational qualification for this role is Higher Secondary (12th Pass), and prior work experience of 1 year in customer service is beneficial. Proficiency in English and Hindi languages is preferred for effective communication with customers. The work location for this role is in person. For further details or to discuss this opportunity, please contact the employer at +91 9875929457.,

As a Sales Executive, your primary responsibilities will include identifying potential customers by developing effective strategies to find new leads and fostering strong relationships with them. You will be required to educate customers on technical concepts, provide technical support during sales presentations, and address any inquiries they may have. Furthermore, you will be responsible for negotiating prices and contract terms with customers to ensure mutual satisfaction. Meeting sales goals, including sales quotas and commission targets, will be crucial to your success in this role. Additionally, providing after-sales support, offering technical assistance, and ensuring customer satisfaction post-sale are essential aspects of the position. Researching market trends, staying informed about new products, and writing detailed reports and proposals for clients and vendors will also be part of your daily tasks. Attending trade shows, conferences, and other sales events to represent the company and network with potential clients will be required as well. This is a full-time, permanent position with benefits including cell phone reimbursement and Provident Fund. The work schedule is a day shift, fixed from Monday to Friday. The preferred education requirement for this role is a Bachelor's degree. The work location is remote, and the expected start date is 10/10/2024. If you are interested in this opportunity, please contact the employer at +91 9324983677 to discuss further details and potential next steps.,

You should be a B.E (or) BTech graduate in EEE, Instrumentation Engineering, ECE, or Mechanical Engineering with a keen interest in the field of medical equipment. Your primary focus will be on CSSD equipment, oxygen generators, and OT products. As part of the job, you must be open to traveling across India. Your communication skills should be top-notch, including proficiency in local languages, excellent English communication, and the ability to effectively engage with customers to understand their requirements. In this role, you will be responsible for the installation, calibration, service, and maintenance of the company's products at client sites. Only male candidates are eligible to apply for this position. Your key responsibilities will include learning the intricacies of the company's products, addressing customer queries and issues promptly, conducting field service and sales activities in your designated area, and collaborating with service managers to provide tailored solutions to customers. To excel in this role, you should have prior experience as a service engineer or field service engineer, preferably in a similar product domain. Educating customers on product features, staying updated on the latest product developments, and ensuring timely service delivery are crucial aspects of this position. This is a full-time role with benefits such as cell phone reimbursement and Provident Fund. You will be expected to work day shifts and should ideally have a Bachelor's degree. A minimum of 1 year of experience in electrical engineering is required. The preferred work location is in Kolkata, West Bengal, with a willingness to travel extensively as needed.,

As a key member of the team, your primary responsibilities will include: Lead Generation - Generating leads for ILSCV deals by interacting with DSE or through channel partners/open market. Customer Relationship Management - Managing end-to-end customer relationships by explaining product offerings and resolving sales queries. - Cross-selling product offerings to customers. - Educating customers with relevant information to enhance their understanding of issues and capabilities. - Going the extra mile to assist customers in a positive and effective manner. Dealer Relationship Management - Maintaining strong relationships with assigned dealers. Deal Processing - Collecting all pre-sanction and post-sanction documents and ensuring accurate data entries (RSPM, SAGE, etc). Internal Stakeholder Management - Collaborating with operations and credit teams to facilitate smooth processing of loan applications. If you are a proactive and customer-focused individual with a knack for lead generation, customer relationship management, and stakeholder coordination, we invite you to join our team and contribute to our success in the industry.,

The job involves various key deliverables that you will be responsible for: Lead Generation: You will be in charge of generating leads for ILSCV deals by engaging with DSE or through channel partners/open market. Customer Relationship Management: Your role will entail managing end-to-end customer relationships, which includes explaining product offerings, addressing sales queries, cross-selling products, and educating customers to enhance their understanding of the products. Additionally, you will go the extra mile to assist customers in a positive manner. Dealer Relationship Management: You will maintain relationships with assigned dealers to ensure smooth collaboration. Deal Processing: Your tasks will include collecting all pre-sanction and post-sanction documents, as well as accurately entering data into systems such as RSPM and SAGE. Internal Stakeholder Management: You will interact with the operations and credit teams to facilitate the smooth processing of loan applications.,

The main responsibilities for this position include: Lead Generation - Generating leads for ILSCV deals by engaging with DSE or through channel partners/open market. Customer Relationship Management - Managing customer relationships from start to finish, which includes explaining product offerings and addressing sales inquiries. - Upselling additional product offerings to customers. - Providing customers with relevant information to enhance their understanding of products and services. - Going above and beyond to assist customers in a positive manner. Dealer Relationship Management - Maintaining relationships with assigned dealers. Deal Processing - Gathering all necessary pre-sanction and post-sanction documents and accurately inputting data (RSPM, SAGE, etc). Internal Stakeholder Management - Collaborating with operations and credit teams to ensure seamless processing of loan applications.,