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EDR Analyst

3 - 7 years

0 Lacs

maharashtra

Posted:3 days ago| Platform: Shine logo

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Skills Required

machine learning siem edr trend micro firewall infrastructure endpoint security infrastructure behavioral analysis incident response vulnerability management systems network anomalies detection

Work Mode

On-site

Job Type

Full Time

Job Description

As a Security Managed Services Engineer (L1) at NTT DATA, your primary responsibility will be to provide a managed service to clients, ensuring the operational functionality of their Firewall infrastructure. You will proactively identify, investigate, and route incidents to the correct resolver group to maintain zero missed service level agreement (SLA) conditions. This role focuses on first-line support for standard and low complexity incidents and service requests, aiming to contribute to project work as required. Your key responsibilities will include assessing the existing endpoint security infrastructure, deploying EDR agents on endpoints and critical systems, configuring EDR agents to collect and analyze security events, monitoring endpoints for suspicious activities, using behavioral analysis and machine learning to detect advanced threats, generating real-time alerts for potential security incidents, enabling endpoint forensics capabilities, integrating with vulnerability management systems, rolling out patches or upgrades, alerting and remediating endpoints with outdated software configurations, providing real-time alerts for anomalies, ensuring compatibility with other security systems, correlating network anomalies with potential threats, delivering reports as per client requirements, and re-deploying agents when there is a change in infrastructure or operating systems. To excel in this role, you should have a minimum of 3 years of experience in EDR and Trend Micro, possess a Bachelor's degree or equivalent qualification in IT/Computing, hold a CEH certification, and have entry-level experience in troubleshooting and providing support in security/network/data center/systems/storage administration and monitoring services within a medium to large ICT organization. Additionally, you should have a basic knowledge of management agents, redundancy concepts, and products within the supported technical domain, as well as a working knowledge of ITIL processes. Your attributes should include the ability to communicate and work across different cultures, plan activities well in advance, maintain a positive outlook at work, work well in a pressurized environment, apply active listening techniques, adapt to changing circumstances, and prioritize client satisfaction throughout interactions. As an Equal Opportunity Employer, NTT DATA offers an on-site working environment where you can contribute to pushing the boundaries of technical excellence and leading innovations, making a positive impact on clients and society. Join us to grow, belong, and thrive as part of a diverse and inclusive workplace committed to long-term success through innovation and transformation.,

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