pune, maharashtra
INR Not disclosed
On-site
Full Time
You will be joining Easebuzz as a Business Development Manager, where your primary responsibility will be to establish and nurture strong relationships with customers to drive the company's growth. In this role, you will act as a customer-facing product manager, collaborating with customers to co-create innovative product solutions tailored to their needs. Your role will involve consulting with company management to develop solutions that enhance vertical solutions for the market. You will engage in product-related discussions with various stakeholders on the customer side, effectively communicating value propositions and converting feedback into product opportunities. Your analytical skills will enable you to derive actionable insights from customer interactions and translate them into product and business ideas, strengthening relationships within our merchant ecosystem. Key Responsibilities: - Taking ownership of a category of merchant customers, focusing on relationship growth, revenue generation, product adoption, and usage. - Implementing diverse tactics to expand the merchant base across different business categories. - Developing pitch decks, product documentation, RFP responses, and proposals to support business growth. - Collaborating with managers and cross-functional teams to enhance customer relationships and create successful outcomes. - Identifying opportunities for collaboration with internal product and engineering teams to shape Easebuzz's product strategy. - Working with the legal department to structure customer contracts that benefit both the customer and Easebuzz. Qualifications: - Minimum 4 years of experience in SaaS/Fintech companies, preferably in sales management or customer-facing product management roles. - Proficiency in simplifying complex technical and product requirements and engaging in the co-creation process. - Strong negotiation skills for managing delivery milestones and commercial agreements with customers. - Excellent problem-solving, communication, and presentation abilities. - Experience in business plan development and strategic planning for specific categories. - Empathy, persuasion, and the ability to navigate unknown territories comfortably. Desired Profile: - Strong verbal and written communication skills for effective stakeholder engagement. - Driven by a passion for success and a resilient attitude towards challenges. - Ability to thrive in ambiguous situations and manage multiple tasks efficiently. - Proficiency in Microsoft Word, Excel, PowerPoint, and email etiquette. This is a full-time position in the Sales and Business Development function at Easebuzz, where you will have the opportunity to make a significant impact on the company's growth trajectory.,
haryana
INR Not disclosed
On-site
Full Time
As a Business Development Manager at Easebuzz, you will play a crucial role in building deep relationships with our customers and driving forward our growth engine. We prioritize customer obsession and view our business managers more as customer-facing product managers who can co-create new product innovations. Your role involves consulting on problems, collaborating with company management to develop solutions that enhance vertical solutions for the market, and engaging in product-related conversations with various stakeholders on the customer side. You excel in communicating and establishing value propositions that address challenges while incorporating feedback into new product opportunities. Your analytical skills enable you to derive actionable insights from customer interactions, which you can then translate into product and business ideas to strengthen our relationship within the merchant-ecosystem. As the owner of a category of merchant customers, you will be responsible for fostering relationships, increasing revenue, enhancing product usage, and driving adoption. Your tasks include developing strategies to expand the merchant base across diverse business categories, preparing pitch decks, product documentation, RFP responses, and commercial proposals. Collaborating with managers and stakeholders from different teams, you will drive excellence in customer relationships and work towards creating a winning formula for our customers. By identifying opportunities to ideate and co-create with internal product and engineering teams, you will contribute to shaping Easebuzz's product strategy and plans. Additionally, you will work with the legal team to structure contracts that benefit both the customer and Easebuzz. To excel in this role, you should have at least 4 years of experience in SaaS/Fintech companies, particularly in sales management or customer-facing product management. Your ability to comprehend and simplify complex technical and product requirements, negotiate delivery milestones and commercials, and develop business plans will be essential. Strong problem-solving, communication, and presentation skills are vital, along with the capacity to think quickly on your feet. Empathy towards both external and internal stakeholders, persuasion skills through data and intuition, and comfort with navigating unknown territories are also crucial attributes. In addition to the mentioned requirements, we are looking for candidates with excellent verbal and written communication skills, a relentless drive for success, adaptability to ambiguity, effective multitasking abilities, and proficiency in Microsoft Word, Excel, PowerPoint, and email etiquettes. This is a full-time position within the Sales and Business Development function at Easebuzz.,
pune, maharashtra
INR Not disclosed
On-site
Full Time
You will be working as an Underwriter at Easebuzz Private Limited. Your primary responsibility will be to review merchant applications and business documentation for underwriting. Based on defined risk parameters, you will have to approve or reject onboarding requests. It will also be crucial for you to identify and prevent high-risk or non-compliant merchants. Continuous monitoring of live merchant behavior to flag policy violations and detect suspicious transaction activity will be part of your duties. You will need to document fraudulent patterns and segregate merchants based on risk levels, managing internal risk tagging efficiently. Collaboration with product/tech teams to enhance the risk engine and automate checks will also fall under your purview. Handling transaction disputes, chargebacks, and merchant escalations will be essential aspects of your role. Additionally, you will be expected to interact with partner banks, CPV vendors, and internal teams to resolve queries and stay updated on industry best practices in fraud prevention to implement them for process improvements. To excel in this role, you are required to have at least 3 years of experience in merchant or credit underwriting (Bank/NBFC/Fintech). A deep understanding of credit risk, particularly for self-employed or SME merchants, will be beneficial. A strong analytical mindset with a focus on risk patterns and fraud indicators is crucial. Experience in chargebacks, disputes, and transaction monitoring will be an added advantage. While a degree in B.Com / MBA / CA / CS / ICWA or a related field is preferred, it is not mandatory. This is a full-time position with a salary as per company standards. You should have a minimum of 4 years of relevant professional work experience to be eligible for this role.,
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