21 Dql Jobs

Project description We're seeking a strong and creative Software Engineer eager to solve challenging problems of scale and work on cutting edge technologies. In this project, you will have the opportunity to write code that will impact thousands of users You'll implement your critical thinking and technical skills to develop cutting edge software, and you'll have the opportunity to interact with teams across disciplines. In Luxoft, our culture is one that strives on solving difficult problems focusing on product engineering based on hypothesis testing to empower people to come up with ideas. In this new adventure, you will have the opportunity to collaborate with a world-class team in the field of Insurance by building a holistic solution, interacting with multidisciplinary teams. Responsibilities As a Lead OpenTelemetry Developer, you will be responsible for developing and maintaining OpenTelemetry-based solutions. You will work on instrumentation, data collection, and observability tools to ensure seamless integration and monitoring of applications. This role involves writing documentation and promoting best practices around OpenTelemetry. Skills Must have Proven experience in supporting and managing Dynatrace solutions(SaaS/managed). Strong background in application performance monitoring and troubleshooting. Experience with cloud platforms (AWS, Azure, GCP) and container technologies (Docker, Kubernetes) is a plus. Servicenow integration experience. Experience on setting up of Dynatrace extensions. Ability to handle complex environment consisting of Hybrid Cloud for implementation both SaaS and OnPremise. Configure application monitoring, anomaly detection profiles creation, alert profile creation, synthetic monitoring, log monitoring, etc. Support in identification of Root Cause Analysis. Understanding of DQL Queries. Knowledge of industrialization tools such as Ansible. Nice to have -

YOUR IMPACT: Reporting to TSS Manager, Lead Cloud Applications Consultant is responsible for being the technical SPOC that involves complete ownership of technical delivery including administration and management of the OpenText Documentum product suite for our worldwide customers. The role is customer-facing and requires excellent interpersonal skills with the ability to communicate to a wide range of stakeholders (internally and externally), both verbally and in writing. WHAT THE ROLE OFFERS: Represent OpenText in a professional manner to customers, partners, and other OpenText personnel always. Technical SPOC for assigned customer engagements. Take complete ownership of technical delivery including providing SME guidance to the TSS team. Proficient in conducting architecture, performance, and capacity reviews for deployed application landscape and coming up with recommendations for improvement. Lead & drive all major activities/milestones to successful completion within the agreed timelines. Improve team & delivery efficiency by meeting customer agreed KPIs & SLAs, showcasing process improvements, and identifying automation opportunities wherever needed. Strong hands-on in managing Documentum applications for global customers using the ITIL framework. Support and report to the engagement Service Delivery Manager while assigned to active customer engagements. Regularly communicate status to the engagement project manager and proactively identify issues and preventive/remedial measures. Establishes relationships with client technical counterparts. Participates in weekly and monthly client service delivery meetings including escalation calls. Work in conjunction with colleagues from different teams of OpenText including product support, engineering, product management & Cloud Ops Teams (like DB, Storage, network, etc.) Prepare, maintain, and submit activity/progress reports and time recording/management reports in accordance with published procedures. Keep delivery managers informed of activities and alert of any issues promptly. Provide inputs as part of engagement closure on project learnings and suggest improvements Provide knowledge transfer to team members, train staff personnel, provide on-the-job guidance and mentoring and conduct training sessions to customer personnel when authorized by management. Adhere to processes and methodologies to perform the required function. Report deviations from defined processes to the engagement project manager and recommend associated improvements. WHAT YOU NEED TO SUCCEED: Excellent grasp of the principles of Enterprise Content Management systems. Mandatory experience in administration and management of the Documentum Suite platform that involves: D2, xPlore, CTS, D2 Rest, DFS, DFC, BOF, DQL, and Documentum Administrator. Good to have working experience on Documentum Life Sciences modules Q&M (Quality and Manufacturing), R&D (Research & Development), etc. Good to have working experience in the management of Documentum applications in Cloud Technologies like AWS or GCP or Azure with containerized deployments . Proficient in Documentum administration, maintenance activities, patch & upgrade of Documentum components. Participate in the day-to-day administration of the systems, including Incident & Problem Management, Change & Release Management. Proficient in the administration of SQL Server or Oracle. Good understanding of object-oriented programming, Web Services, LDAP configuration, and RDBMS concepts Working knowledge of Unix and Windows operating systems Strong analytical skills combined with the ability to work in a fast-paced environment with geographically distributed teams Relevant Experience: 8 - 12 years

YOUR IMPACT: The position will be part of a Managed Services team providing Application Management and Maintenance for OpenText customers spread across the globe. Wide breadth of skills enabling one to solve complex problems in the areas of Application Availability, Performance and Capacity both in terms of incidents and problems. Experience in Production Operations (or Support) plus Software Maintenance (bug fixing, code maintenance) are a must. WHAT THE ROLE OFFERS: Troubleshoot and find resolutions/workarounds to incidents Design, develop and test fixes for problems arising on top of customizations to OT products Research and fix problems in configuration mainly at Application Level, also demonstrating adequate knowledge of OS and Network as applications work in that context. Problems can be related to availability, performance, or capacity. Assist the project team in the development of customizations Work on performance tuning Performing deployments and applying product patches. Perform Upgrades, Migrations. Install, configure, maintain and monitor one or more OpenText (OT) products/solutions in the Cloud, Customer premises, or 3rd party IaaS. Work in shifts: Morning, Regular, Afternoon and Night on rotation basis. WHAT YOU NEED TO SUCCEED: Skill set required: 8+ years of experience supporting OpenText Captiva(Intelligent Capture) including development and maintenance of customizations. Exposure to remote administration services, or cloud operations environment. Technical skills: Resource who has clear understanding of Captiva architecture Captiva Administration Captiva Customizations Captiva Capture Flow Development Captiva various Modules Should have deeper technical knowledge on Captiva development process[eg: Captiva Capture flow] Operating Systems: Linux and/or Windows. Strong troubleshooting skills Maintenance and support Knowledge of code fixes and packaging releases Directory Services: Open-LDAP, Active Directory Knowledge of patching and upgrade Proficient in techniques for performance tuning and tuning RDBMS query performance Database: MSSQL , Oracle (DML and routine maintenance tasks) Should able to lead and guide the team on the technical tasks/Project activities Excellent communication / presentation / verbal and written communication skills. Definite Plus: Prior experience working in an ISO27001 certified work environment ITIL Foundation certification

Your Impact: Open Text is seeking Lead Technical Support Specialists (TSS) in Documentum. TSSs are responsible to independently diagnose and resolve complex enterprise customer needs involving unique systems, environments and related operational issues. Constantly and continuously enhances knowledge on OT products, developing self and upskilling team members across the globe. Where relevant, as Subject Matter Expert (SME), participate in documentation and product review too, prior to product release/general availability (GA). WHAT THE ROLE OFFERS: Interfaces directly with customers at all stages of problem resolution process (including understanding issues that customers are facing, communicating action plans, explaining ongoing developments, and conveying resolution) Validates technical information, sets fair expectations and disseminates information as needed Schedule, participate and where relevant lead Customer facing calls (being well prepared knowing his/her audience, their related needs and shares information accordingly) Demonstrates good judgement to actively assess situations, engage senior resources/management (as and when needed) to resolve complex/escalated Customer issues Ability to work under pressure, multitasking and prioritizing, with a great sense of urgency, collaborating with relevant stakeholders, handling major incidents and/or high severity situations Systematically gathers relevant information and analyzes a broad range of factors while investigating and resolving issues As a 24 x 7 x 365 organization, MUST BE willing to work in shifts. Support business needs via taking-up On-Call responsibilities during weekends and/or public holidays (as and when need arises) Mentors and/or coaches less experienced. Create knowledge base (where nonexistent) and refine existing knowledge base content to keep it up to date/relevant; may perform senior or expert level tasks for assigned products and skills; prepares white papers for other TSSs and/or customers regarding technical solutions WHAT YOU NEED TO SUCCEED: Possesses extensive knowledge in Documentum Content Server and Documentum Development Tools [REST, DFS and DFC] Thrive & excel in a high-pressure, time sensitive enterprise environment Fantastic Customer focused service skill (Empathy-based listening, written and verbal skills) Excellent Analytical & Technical Troubleshooting skills Great Team Player, Interpersonal skills and Presentation skills Fair understanding of OpenText product portfolio and their value proposition to the customer Good knowledge on both Windows and Linux Operating system environments Excellent understanding on RDBMS (Oracle , SQLServer and Postgres) Basic understanding of Core java program Knowledge on Documentum xPlore is added advantage Bachelors (BE) / Masters Degree (MCA) with 8+ years experience.

Reporting to TSS Manager, Lead Cloud Applications Consultant is responsible for providing technical and consultative assistance on engagements involving implementing the OPENTEXT Documentum product suite for our world-wide customers. Understands customer requirements, conducts detailed technical design, determines level of effort & implementation approach, performs installation, development & integration, administration and prepares technical documentation. Capable of performing assigned tasks with minimal supervision. What it takes: Excellent grasp of the principles of Enterprise Content Management systems Mandatory experience in administration and management of the Documentum Suite platform that involves: D2, Content Server, xPlore, CTS, D2 Rest, DFS, DFC, BOF, DQL, and Documentum Administrator. Good to have working experience on Documentum Life Sciences modules Q&M (Quality and Manufacturing), R&D (Research & Development), Information Archive, Captiva, Core for Capital Projects, xPressions etc. Good to have working experience in the management of Documentum applications in Cloud Technologies like AWS or GCP or Azure with containerized deployments. Proficient in Documentum administration and maintenance activities Participate in the day-to-day administration of the systems, including Incident & Problem Management Participate and contribute to change & release management process. Proficient in programming using Core Java and DFC. Proficient in programming using Servlets, XML, XSLT, HTML, SQL Good understanding of object-oriented programming, Web Services, LDAP configuration, and RDBMS concepts Working knowledge of Unix and Windows operating systems Strong analytical skills combined with ability to work in a fast-paced environment with geographically distributed teams Relevant Experience: 5 - 8 years You are great at: Represent OPENTEXT in a professional manner to customers, partners and other OPENTEXT personnel at all times Support and report to engagement delivery manager while assigned to active customer engagements. Regularly communicate status to the engagement project manager and proactively identify issues and preventive/remedial measures Establishes relationships with client technical counterparts. Participates in client meetings related to solution scoping and planning. Assist in the creation of proposals that address current and evolving client requirements Understand requirements, conduct detailed design, determine level of effort, plan work breakdown structures and implementation approach Perform installation, development, configuration, integration, administration, and testing activities. Collaborate with senior staff and the engagement delivery manager as required during difficult customer situations. Work in conjunction with colleagues and the Product Support organization to ensure effective resolution of technical issues encountered during implementations Perform code reviews and periodic quality checks to ensure delivery quality is maintained Prepare, maintain, and submit activity/progress reports and time recording/management reports in accordance with published procedures. Keep delivery managers informed of activities and alert of any issues promptly. Provide inputs as part of engagement closure on project learnings and suggest improvements Provide knowledge transfer to team members, train staff personnel, provide on the job guidance and mentoring and conduct training sessions to customer personnel when authorized by management Adhere to processes and methodologies to perform the required function. Report deviations from defined processes to the engagement project manager and recommend associated improvements Acquire OPENTEXT Proven Certification in Documentum Content Management, administration, programming, development.

The position will be part of a Managed Services team providing Application Management and Maintenance for OpenText customers spread across the globe. Wide breadth of skills enabling one to solve complex problems in the areas of Application Availability, Performance and Capacity both in terms of incidents and problems. Experience in Production Operations (or Support) plus Software Maintenance (bug fixing, code maintenance) are a must. WHAT THE ROLE OFFERS: Troubleshoot and find resolutions/workarounds to incidents Design, develop and test fixes for problems arising on top of customizations to OT products Research and fix problems in configuration mainly at Application Level, also demonstrating adequate knowledge of OS and Network as applications work in that context. Problems can be related to availability, performance, or capacity. Work on performance tuning Performing deployments and applying product patches. Perform Upgrades, Migrations. Install, configure, maintain and monitor one or more OpenText (OT) products/solutions in the Cloud, Customer premises, or 3rd party IaaS. Work in shifts: Morning, Regular, Afternoon and Night on rotation basis. WHAT YOU NEED TO SUCCEED: Skill set required: 2-5 years of experience supporting OpenText Captiva (Intelligent Capture) and including development and maintenance of customizations. Exposure to remote administration services, or cloud operations environment. Technical skills: Resource who has clear understanding of Captiva architecture Captiva Customizations Captiva Administration Captiva Capture Flow Development Captiva various Modules Should have technical knowledge on Captiva development process[eg: Captiva Capture flow] Operating Systems: Linux and/or Windows. Strong troubleshooting skills Maintenance and support Knowledge of code fixes and packaging releases Directory Services: Open-LDAP, Active Directory Knowledge of patching and upgrade Thorough knowledge of Captiva Administration and Configurations Proficient in techniques for performance tuning and tuning RDBMS query performance Database: MSSQL , Oracle (DML and routine maintenance tasks) Excellent communication / presentation / verbal and written communication skills. Definite Plus: Prior experience working in an ISO27001 certified work environment ITIL Foundation certification

The position will be part of a Managed Services team providing Application Management and Maintenance for OpenText customers spread across the globe. Wide breadth of skills enabling one to solve complex problems in the areas of Application Availability, Performance and Capacity both in terms of incidents and problems. Experience in Production Operations (or Support) plus Software Maintenance (bug fixing, code maintenance) are a must. WHAT THE ROLE OFFERS: Troubleshoot and find resolutions/workarounds to incidents Design, develop and test fixes for problems arising on top of customizations to OT products Research and fix problems in configuration mainly at Application Level, also demonstrating adequate knowledge of OS and Network as applications work in that context. Problems can be related to availability, performance, or capacity. Work on performance tuning Performing deployments and applying product patches. Perform Upgrades, Migrations. Install, configure, maintain and monitor one or more OpenText (OT) products/solutions in the Cloud, Customer premises, or 3rd party IaaS. Work in shifts: Morning, Regular, Afternoon and Night on rotation basis. WHAT YOU NEED TO SUCCEED: Skill set required: Between 3-5 years of experience supporting OpenText Documentum D2 Lifesciences. including development and maintenance of customizations. Exposure to remote administration services, or cloud operations environment. Technical skills: Resource who has clear understanding of Documentum Architecture D2 Life science(s) Modules Should have deeper technical knowledge on D2 , Lifesciences Operating Systems: Linux and/or Windows. Strong troubleshooting skills Maintenance and support Knowledge of code fixes and packaging releases Good understanding on D2 Custom Plugins Directory Services: Open-LDAP, Active Directory, OTDS Knowledge of patching and upgrade Thorough knowledge of Documentum Fundamentals, Documentum Administration and D2 , Lifesciences Configurations Desired experience in Documentum Content Server, DFC, BOF, DQL, IDS, Documentum Administrator, WebLogic, Tomcat Should be able to lead and guide the team on the technical tasks/Project activities Proficient in techniques for performance tuning and tuning RDBMS query performance Database: MSSQL , Oracle (DML and routine maintenance tasks) Excellent communication / presentation / verbal and written communication skills. Definite Plus: Prior experience working in an ISO27001 certified work environment ITIL Foundation certification

Your Impact: The Technical Architect will be responsible for architecting an Enterprise Content Management solution, assisting customers with the proper sizing and scaling of the architecture and performing the installation and configuration of the solution. The Technical Architect will act as a leading authority on architecting the proper Enterprise architecture to sustain large volumes of content from multiple sources; SAP Data, Email, Documents, Images, etc. Understands customer requirements and advises customer on solution options. They will also apply expert business skills and consulting methodologies to collect and analyze data. Exhibits a broad knowledge of all service offerings within Open Text, working with other team members to grow and develop knowledge as the product offering extends in features and settings. Collaborates with the sales team to scope the specialized portion of proposals for customer engagements. What the Role Offers: Represent OPENTEXT in a professional manner to customers, partners and other OPENTEXT personnel at all times Responsible for architecting an Enterprise Content Management solution, assisting customers with the proper sizing and scaling of the architecture and performing the installation and configuration of the solution. Support and report to engagement project manager while assigned to active customer engagements. Regularly communicate status to the engagement project manager and proactively identify issues and preventive/remedial measures Establishes relationships with client technical counterparts. Participates in client meetings related to solution scoping and planning. Assist in the creation of proposals that address current and evolving client requirements Understand requirements, conduct detailed design, determine level of effort, plan work breakdown structures and implementation approach Perform installation, development, configuration, integration and testing activities. Collaborate with senior staff and the engagement project manager as required during difficult customer situations. Work in conjunction with colleagues and the Product Support organization to ensure effective resolution of technical issues encountered during implementations Prepare, maintain and submit activity/progress reports and time recording/management reports in accordance with published procedures. Keep project managers informed of activities and alert of any issues promptly. Provide inputs as part of engagement closure on project learnings and suggest improvements Provide knowledge transfer to team members, train staff personnel, provide on the job guidance and mentoring and conduct training sessions to customer personnel when authorized by management Adhere to processes and methodologies to perform the required function. Report deviations from defined processes to the engagement project manager and recommend associated improvements Acquire OPENTEXT Proven Certification in Documentum Content Management foundations, administration, programming, development What you Need to Succeed: Desired experience in architecting an Enterprise Content Management solution, assisting customers with the proper sizing and scaling of the architecture and performing the installation and configuration of the solution. Strong experience in Documentum Content Server, DFS, DFC, BOF, DQL Strong expertise with working on D2/D2 SmartView Configurations and custom plugin creations Solid understanding of Operating System platforms, Storage platforms, different database products, cloud deployment providers (AWS, Azure, GCP), Application build platforms, and integration with external vendors like SAP, Microsoft, etc. using their core apis or through webservices. Proficiency with Database systems such as Oracle, SQL Server, and/or PGSQL databases, network architecture, firewalls, extranet security, virtual environments, backup and high available structures. General knowledge of web servers, browsers and other internet applications Proficient in programming using Core Java, JSP, JDBC or Microsoft .NET, C#, VB, ODBC Proficient in programming using Servlets, XML, XSLT, HTML, SQL Strong analytical skills combined with ability to work in a fast-paced environment with geographically distributed teams Excellent verbal and written communication skills Good team and interpersonal skills

Competencies / Experience: PL/SQL experience5 years. Creating CTE, Window Functions, Views, and Stored procedures 2 years Hands on experience with Snowflake2 years. Strong programming experience in Java script 1 years Additionally, familiarity with any of the following highly desirableJira, GitHub, Python AWS-Athena, Tableau.

Whats the roleThe Reporting Analyst role must build in-depth understanding of the businesses, strategy & priorities across many dimensions to provide analysis and insights, identify key Value drivers and highlight the existing value gaps with points of improvement. It has a lot of opportunity to directly impact the performance of the various business function. As a Reporting Analyst, you will work in a global, multicultural, collaborative, fun, and agile work environment; you will be responsible for leading and managing internal and external front-end development tools and work on state-of the art reporting and dashboarding solutions. Who is HiltiAt Hilti, we are a passionate global team committed to making construction better. As a trusted partner for productivity, safety, and sustainability, we provide our customers innovative solutions that impact the buildings, roads, and infrastructure people rely on every day. Hilti is where individuals grow lasting careers by exploring possibilities, maximizing their potential, owning their development, and making a real difference every day. What does the role involveDefine business requirements and recommend solutions in the form of features/epics, user stories, and other document artifacts. On time update of data product in production with 100% accuracy, Data source identifications and management using SAP BW4HANA, Data Lake (SQL Server) Development of dashboard using SAC, Power BI, Excel Perform data source mapping. Ensure the expected flow of data from back end to front-end in cooperation with other Team members. Provide updates on data products developments (current state, planned & phased out products) Recommend on desirability, viability, and feasibility of requested data products to support decisions driving reporting/dashboarding requirements. Participates in global and region information management meetings/calls to align on priorities, development design and improvements. Ask the right questions to drive innovation, simplification and reduce complexity. Manages release cycles and life cycle management of his/her data product range. Coordinate delivery of global and regional user stories/dashboards and produces regular and ad-hoc reporting. Known for our focus on providing fulfilling careers and a culture of Performance with Care, we are Ranked 16th amongst India s Best Workplaces and 17th Among Asia s Best Workplaces by Great Place to Work Institute . Watch these videos to know more: Celebrating 25 years of Hilti India in style - https://youtu.be/oR4WFxYDsKQ Hear what our employees have to say on Hilti Indias legacy | #25YearsOfHilti - https://youtu.be/8k8qg8JoUaw Hilti India A great place to work for Women - https://youtu.be/gq3uliJy3c0 What do we offerYour responsibilities will be great and, with them, we ll give you the freedom and autonomy to do whatever it takes to deliver outstanding results. We ll offer you opportunities to move around the business to work abroad, experience different job functions and tackle different markets. It s a great way to find the right match for your ambitions and achieve the exciting career you re after. We have a very thorough people review process which enables your career progression as soon as you re ready for the next challenge. What you need is: Bachelor/master s degree in computer science, information systems, Business analytics 2-4 years of on job experience in Reporting & Analytics Solid work experience with SQL Server (Procedures, Function, Views, SQL Agents) Experience in data extraction, data transformation, data load and data quality management. (DDL, DCL, DML, DQL etc.) Experience in one of the BI Software s such as Power BI, SAP Analytics Cloud Work experience with SAP BW, BOA, Excel, and VBA Solid computer skills, including Microsoft Office, databases. Solid experience in Database management and data modeling. Creating database schemas that represent and support business processes. Preferred experience in SAP Analytics Application Why should you applyWe have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. So, if you ve never worked in construction, that s fine with us. Success at Hilti is down to teamwork, ability and competitive drive, no matter what your background.

Roles and responsibilities:- We Need Power BI Developer Should have 2 years of experience in Power BI He/She has to work on Analytics, create dashboards/Reports in Power BI. Extensive experience in using T-SQL (DML, DDL & DQL) in SQL Server 2008/2005 platforms. Used to create diff visualizations like table, matrix, bar, card, gauge, Table, Matrix, slicers etc and custom visualizations.

Hi , Greetings from the IDESLABS, Urgent Requirement for Documentum Developer/Admin. Location: Pan India Experience: 6+ Years key responsibilities for two resources Provide technical applications support Work on Defect fixes/new feature development, problem tickets, tasks etc. Work on release and change request activities. maintenance of both production and non- production Documentum environments Promotes standard processes and follow GxP process.

Administers EMC Documentum solutions, ensuring secure document management and compliance.

Manage and administer EMC Documentum environments, focusing on document management, storage, and retrieval processes. You will ensure system performance, security, and compliance. Expertise in Documentum is required.

Required Qualifications and Experience :: D2 4.7+ Development & Configuration, C2, O2 and Documentum 7. x Java Development background. Worked on Complex D2 Configuration. Recent development experience with Documentum D2 4.7 and above. Experience in designing and implementing Documentum solutions. This includes technical design for end-to-end development, testing and deployment of out-of-the-box solutions. Understanding of Object-Oriented concepts, design patterns, and various open-source toolkits and frameworks Experience working with UNIX - AIX and Oracle database and WebSphere 8. Strong attention to detail, excellent time management and organizational skills. Highly self-motivated and directed. Excellent analytical, troubleshooting, and problem-solving skills. Willing to learn new skills and keep up with changing business needs. Ability to work with customers to better understand and further clarify business requirements. Excellent oral and written communication skills.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Documentum. Experience5-8 Years.

Experience in Vaccine/Injectable/Sterile manufacturing setup Review and evaluate facility, utility, process equipment & instrument design Prepare and review URS, DQ, FAT, SAT, IQ, OQ, PQ documents Conduct Computer System Validation (CSV) as per GAMP & 21 CFR Part 11 Coordinate with project teams to meet timelines and milestones Ensure compliance with GMP and regulatory standards Investigate deviations, failures, and non-conformances Identify root causes and implement CAPA Support audits and inspection readiness activities Job Location: Kadi, Gujarat ( Bus facility available from Ahmedabad, Kalol & Kadi) Note: Immediate joiners will be preferred first

Dynatrace Engineer / Lead (DQL, Notebooks, OneAgent) Experience: 3 to 15 years Job Location : Hyderabad / Bangalore / Chennai / Noida/ Gurgaon / Pune / Indore / Mumbai/ Kolkata Key Responsibilities: Proven experience in supporting and managing Dynatrace solutions. Strong background in application performance monitoring and troubleshooting. Experience with cloud platforms (AWS, Azure, GCP) and container technologies (Docker, Kubernetes) is a plus. Servicenow integration experience. Skills: Proficiency in Dynatrace configuration and administration. Excellent analytical and problem-solving skills. Strong communication and customer service skills. Familiarity with scripting languages (e.g., Python, Shell scripting) is advantageous. Understanding of IT infrastructure, networking, and application development processes. Preferred Certifications: Dynatrace Certified Associate Dynatrace Certified Professional

The EMC - Documentum role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the EMC - Documentum domain.

The EMC - Documentum role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the EMC - Documentum domain.

The EMC - Documentum role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the EMC - Documentum domain.