Job Title : HR Executive Location : Nagpur, Maharashtra Employment Type : Full-Time About Us: We are an innovative and rapidly growing eCommerce company transforming the online shopping experience for customers worldwide. As we scale, we’re looking for an experienced and results-driven HR executive to join our team. This role will play a critical part in developing and executing HR strategies that foster a positive work culture, drive employee engagement, and support business growth. Job Description: The HR executive will be responsible for managing key HR functions, including talent acquisition, employee relations, performance management, training, and HR administration. You will work closely with both the HR leadership and other departments to ensure a positive and productive work environment while ensuring HR practices align with our business goals and values. Key Responsibilities: Talent Acquisition & Recruitment: Lead the recruitment process for various roles, ensuring the company attracts and hires top talent across different functions (marketing, tech, operations, customer service, etc.). Create and post job descriptions, screen resumes, conduct interviews, and manage the hiring process from start to finish. Collaborate with hiring managers to develop recruitment strategies and improve the candidate experience. Employee Onboarding & Integration: Oversee the onboarding process for new hires, ensuring a smooth transition into the company. Ensure that new employees understand company policies, culture, and expectations, and provide necessary resources for success. Facilitate the orientation process and ensure all new hire paperwork and compliance documentation is completed. Performance Management & Employee Development: Support the implementation of performance management systems and ensure that employees receive regular feedback and performance evaluations. Work with managers to identify employee development needs, offer coaching and training, and support career progression plans. Lead the development and execution of employee training programs to enhance skills, improve performance, and meet business needs. Employee Relations: Act as the first point of contact for employees on HR-related issues, ensuring fair and consistent handling of inquiries and concerns. Foster positive employee relations by resolving conflicts, addressing grievances, and providing guidance on workplace policies and procedures. Conduct employee surveys and focus groups to assess employee satisfaction and engagement. HR Administration & Compliance: Oversee day-to-day HR operations, including maintaining employee records, managing HR databases, and ensuring compliance with local, state, and federal labor laws. Ensure the company’s HR policies and practices are up-to-date, legal, and aligned with industry best practices. Administer benefits programs (healthcare, retirement, etc.) and address employee questions about benefits and compensation. Employee Engagement & Retention: Develop and execute strategies to increase employee engagement and retention, including recognition programs, team-building activities, and wellness initiatives. Promote a positive company culture that aligns with organizational values, fostering an environment of collaboration, inclusion, and high performance. Measure and report on HR metrics related to retention, employee satisfaction, and engagement. HR Projects & Initiatives: Lead and support HR projects such as policy updates, compensation reviews, diversity initiatives, and process improvements. Stay up to date on industry trends and HR best practices, bringing forward new ideas and strategies to improve HR operations and the employee experience. Experience: 0-2 years of experience in human resources, with a focus on recruitment, employee relations, and performance management, preferably in the eCommerce, retail, or tech sectors. Education: Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field. HR certifications (e.g., SHRM-CP, PHR) are a plus but not required. Immidiate joiner required Job Type: Permanent Pay: ₹12,000.00 - ₹20,000.00 per month Benefits: Provident Fund Language: English (Preferred) Work Location: In person

About the Company Crack Proof is an innovative product brand specializing in transparent, paint-like glue designed for waterproofing and crack-filling solutions. With a focus on revolutionizing building maintenance, we aim to deliver reliable, effective, and affordable solutions to B2B clients across India. We are seeking a proactive and detail-oriented B2B Sales Coordinator to join our team in Nagpur. This role will involve providing in-house support to the B2B Sales Manager and acting as a liaison between clients, the sales team, and the operations team. The ideal candidate will ensure smooth communication, efficient order processing, and exceptional customer service. Key Responsibilities Sales Support: ○ Assist the B2B Sales Manager in handling client inquiries, preparing proposals, and following up on leads. ○ Coordinate with clients to provide product information, quotations, and updates on order status. ○ Maintain and update customer records, sales reports, and CRM databases. Customer Relationship Management: ○ Act as the first point of contact for B2B clients, ensuring prompt and professional responses to their queries and concerns. ○ Build and maintain strong relationships with clients by providing exceptional service and support. ○ Address and resolve customer issues, escalating complex matters to the Sales Manager as needed. Order Coordination: ○ Process and track orders from initial inquiry to final delivery, ensuring timely execution. ○ Coordinate with the production, logistics, and warehouse teams to manage order fulfillment. ○ Monitor inventory levels and inform the sales team about product availability. Administrative Tasks: ○ Prepare and manage sales documentation, including purchase orders, invoices, and contracts. ○ Assist in scheduling meetings, calls, and training sessions with clients or distributors. ○ Compile regular sales performance reports for management review. Communication and Collaboration: ○ Serve as a communication bridge between the sales team and clients, ensuring clarity and efficiency in operations. ○ Collaborate with the marketing team to ensure clients receive promotional materials, product updates, and event invitations. ○ Coordinate with the finance team to handle payment follow-ups and account reconciliation for B2B clients. Process Improvement: ○ Identify opportunities to enhance customer service processes and improve overall client satisfaction. ○ Contribute ideas for streamlining sales operations and improving internal workflows. Qualifications and Skills Education: ○ Bachelor’s degree in Business Administration, Commerce, or a related field. ○ Advanced qualifications in sales or customer service are a plus. Technical Skills: ○ Proficiency in CRM software, sales management tools, and Microsoft Office Suite (Word, Excel, PowerPoint). ○ Familiarity with order management and inventory tracking systems is an advantage. Soft Skills: ○ Strong communication and interpersonal skills to build rapport with clients and internal teams. ○ Exceptional organizational and time management abilities. ○ Problem-solving mindset with a focus on delivering customer-centric solutions. ○ Ability to multitask and handle multiple priorities in a fast-paced environment. Job Type: Full-time Benefits: Provident Fund Work Location: In person