Associate - Network Acquisitions (Diagnostics Labs) Zyla Health

2.0 - 4.0 years

5 - 8 Lacs

Gurugram

Work from Office

How you will make an impact: Responsible for identifying the right partner Labs, and Hospitals for the fulfillment of diagnostic services and health check-ups across India & negotiating for competitive pricing, getting ready with all the internal steps. Partner relationship management, Onboarding, Negotiation, Revenue distribution, P&L management, quick decision-making. Gauging Performance Metrics, Weekly governance calls to identify mutual areas of improvement, out-of-box strategies to improve utilization, Product improvements/Feature Additions on Dashboards, Partner Payments, etc will be core responsibilities. Qualify the provider quality, lead the negotiation and ensure timely agreement execution.. Collaborate with various internal teams such as finance, legal and operations to ensure seamless execution of partnership initiatives. Report KPIs in terms of TAT of closure, Provider NPS, etc We are looking for people who: Proven experience (2+ years) in network acquisition of different labs. Strong interpersonal and communication skills, both verbal and written. Ability to negotiate prices with the providers Demonstrated ability to prioritize and manage multiple tasks in a fast-paced environment.

Posted 5 days ago

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Deputy Manager ster DM Healthcare

4.0 - 6.0 years

3 - 11 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Key Responsibilities Business Ownership & Growth Enablement Support the Lab Head in executing the eLab business strategy, operations, and performance. Drive growth in lab bookings, bundled test packages, and repeat usage. Track and report key performance metrics including test volumes, conversion, TAT adherence, and customer satisfaction. Stakeholder Collaboration: Coordinate with Product team to improve booking flows, test catalog features, and report delivery experience. Marketing & Growth team to plan and implement campaigns, wellness plans, and seasonal diagnostics promotions. Aster Labs team to ensure operational readiness, quality control, logistics, and timely report delivery. Diagnostics Fulfillment & Partner Enablement Guide Aster Labs in building fulfillment capabilities aligned with the eLab business model. Support home collection, routing of samples to processing hubs, and logistics integration. Monitor collection agent dispatch, cold chain adherence, and SLA compliance with internal or partner labs. Operational Alignment & Execution Excellence Ensure end-to-end operational readiness for digital lab services. Identify and resolve blockers in order upload in operations of elab services Lead day-to-day issue resolution and escalation management. Performance Monitoring & Insights Maintain dashboards for business tracking and lab partner performance. Present actionable insights to senior leadership for course correction and scale-up. Key Performance Indicators (KPIs) Digital order volumes and GMV Adoption & Engagement : Digital Features, Repeat Usage Customer Satisfaction & Service Quality for eLab Strategic Expansion & Innovation - Partnerships Activated, New Offerings, Geo Expansion Metrics Operational Efficiency & SLA Management for eLab in collaboration with retail vertical Sample pickup, logistics, and execution excellence. Key Stakeholders Aster Digital Health: Product, Marketing, and Leadership teams Aster Labs: Collection, Quality, and Operations teams Logistics Partners and External Labs (if applicable) Requirements Education & Experience Bachelor's in Life Sciences, Healthcare, Operations, or Business; MBA preferred 46 years of experience in diagnostics, digital health, or operations Experience working in platform-based healthcare models or lab fulfillment workflows preferred Skills & Competencies Understanding of diagnostic workflows, home collection, and lab operations Strong coordination, execution, and problem-solving skills Proficient in data analysis, reporting, and stakeholder management Effective communicator with cross-functional leadership capability

Posted 1 month ago

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