2.0 - 6.0 years

0 Lacs

karnataka

On-site

As a support technician, your primary responsibility will be to respond to client support queries promptly and effectively. This may involve providing support in person, over the phone, or through remote access channels. You will be tasked with diagnosing issues related to computer software, peripherals, and hardware, and running software diagnostic tools as well as physically inspecting hardware systems to identify and resolve problems. In addition to troubleshooting technical issues, you will guide clients through basic problem-solving processes and offer basic computer training as needed. You will also be responsible for installing and upgrading hardware and software systems, as well as writing training manuals to assist clients with the effective use of their technology. Furthermore, you will follow up with clients to ensure that their technical issues have been resolved satisfactorily and complete support tickets accurately and efficiently. This role is based in Bangalore, VPS, Bangalore, Karnataka, India, and will require strong communication skills, technical proficiency, and a commitment to delivering exceptional client support services.,

Posted 3 days ago

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OD Specialist Talentica Software India

2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

As an OD Specialist at Talentica Software, you will play a crucial role in diagnosing issues, designing solutions, and implementing changes aligned with our organization's goals and values. Your responsibilities will include conducting surveys, interviews, and focus group discussions to gather data on organizational culture, employee engagement, team dynamics, and identifying performance gaps. You will be tasked with creating and implementing strategies, training programs, and initiatives to enhance leadership, team collaboration, communication, employee development, and overall engagement. Additionally, you will support organizational change initiatives by guiding employees and management through transitions and developing programs to cultivate a positive and thriving organizational culture. To excel in this role, you should possess a full-time PGDM/MBA (HR) from a reputable institute such as XLRI, IIMs, or MDI, along with 2-3 years of experience in OD, preferably in IT companies. Strong communication skills, both verbal and written, are essential for effectively collaborating with stakeholders at all levels and influencing positive outcomes. You must demonstrate the ability to manage multiple projects efficiently, ensuring the timely delivery of initiatives that significantly impact our organization's development. At Talentica Software, you will find a culture of innovation where maintenance projects are not the norm, allowing you to leverage your technology expertise. You will have access to endless learning opportunities, enabling you to stay ahead by exploring advancements in your field and applying them to create better, faster, and simpler products. Working alongside talented peers who are experienced graduates from India's top engineering colleges, including the IITs, NITs, and select institutions, you will thrive in a collaborative environment. We prioritize work-life balance and offer flexible schedules with remote working options to accommodate your lifestyle. With a great culture endorsed by 87% of our employees on Glassdoor, Talentica is the ideal place for individuals who aspire to be part of a dynamic team that values innovation and creativity over conformity. Join us at Talentica Software and contribute to shaping the future of our industry by filling in the lead form below to take the next step in your career.,

Posted 3 weeks ago

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