5 Desk Executive Jobs

Executive - Sales Desk (Revenue) Location: Mumbai About Us Why Work With Us? At StayVista, youre part of a community where your ideas and growth matter. We re a fast-growing team that values continuous improvement. With our skill upgrade programs, you ll keep learning and evolving, just like we do. And hey, when you re ready for a break, our villa discounts make it easy to enjoy the luxury you help create. Your Role As a Sales Desk Executive , you will be responsible for presenting product offerings, negotiating accommodation rates, and closing deals. You will also focus on maintaining and growing relationships with existing clients, while working towards achieving sales targets. Additionally, you will identify opportunities for up-selling or cross-selling services such as Food & Beverages or events, to maximise revenue and enhance the overall client experience . About You Responding to guest inquiries and providing information about available properties and other services. Assisting guests to make reservations over the call, via email, or website. Processing payments, confirming reservations. Up-selling additional services and F&B to increase revenue. Maintaining accurate records of reservations and customer interactions in the companys database Handling any guest complaints or issues in a professional and timely manner. Providing excellent customer service and building long-term relationships with clients to encourage repeat business. HSC is mandatory, along with a minimum of 1 year of relevant experience Bonus Points - These are nonessential, but a bonus if you have them! Bachelor s degree with relevant hospitality experience. Key Metrics: What you will drive and achieve Total Revenue (Stay + F&B + Add-ons) Stay Conversion Ratio F&B Revenue Contribution Audit Compliance Score Our Core Values: Are you a CURATER? Curious : Here, your curiosity fuels innovation. User-Centric : You ll anticipate the needs of all our stakeholders and exceed expectations. Resourceful : You ll creatively optimise our resources with solutions that elevate experiences in unexpected ways. Aspire : Keep learning, keep growing because we re all about continuous improvement. Trust : Trust is our foundation. You ll work in a transparent, reliable, and fair environment. Enjoy : We believe in having fun while building something extraordinary. StayVista Spirit: Our Behavioral Competencies - How We Work Together Business Acumen: You grasp the basics of our organization, customers, and services, always thinking ahead in your work. You re mindful of costs and benefits, making smart decisions while learning from risks and mistakes. Change Management: You re open to change, adjusting quickly to new information or challenges. Always eager to learn, you find creative ways to improve your work and seek feedback for growth. Leadership: You set clear goals, guide your team with energy, and take full responsibility for the work, ensuring others respect your leadership through action. Customer Centricity: You understand both internal and external customer needs and take ownership in addressing any service issues. You maintain clear communication and handle customer interactions with patience and respect. Teamwork: You collaborate well with others, respecting diverse opinions and always contributing positively to the team. You keep lines of communication open and share your thoughts without judgment. Result Orientation: You take responsibility for completing tasks and proactively tackle challenges to exceed expectations. You re quick to spot issues and address them efficiently, making decisive decisions with resourcefulness. Planning and Organizing: You handle multiple priorities well, staying organized and focused. You ensure your work is thorough, accurate, and aligned with set processes to meet goals effectively. Communication: You communicate your ideas clearly, encourage dialogue, and ensure timely responses to your team, clients, and manager. You assert your views confidently and use multiple channels to share information effectively.

Executive - Sales Desk (Revenue) Location: Mumbai About Us Why Work With Us At StayVista, youre part of a community where your ideas and growth matter. We re a fast-growing team that values continuous improvement. With our skill upgrade programs, you ll keep learning and evolving, just like we do. And hey, when you re ready for a break, our villa discounts make it easy to enjoy the luxury you help create. Your Role As a Sales Desk Executive , you will be responsible for presenting product offerings, negotiating accommodation rates, and closing deals. You will also focus on maintaining and growing relationships with existing clients, while working towards achieving sales targets. Additionally, you will identify opportunities for up-selling or cross-selling services such as Food & Beverages or events, to maximise revenue and enhance the overall client experience . About You Responding to guest inquiries and providing information about available properties and other services. Assisting guests to make reservations over the call, via email, or website. Processing payments, confirming reservations. Up-selling additional services and F&B to increase revenue. Maintaining accurate records of reservations and customer interactions in the companys database Handling any guest complaints or issues in a professional and timely manner. Providing excellent customer service and building long-term relationships with clients to encourage repeat business. HSC is mandatory, along with a minimum of 1 year of relevant experience Bonus Points - These are nonessential, but a bonus if you have them! Bachelor s degree with relevant hospitality experience. Key Metrics: What you will drive and achieve Total Revenue (Stay + F&B + Add-ons) Stay Conversion Ratio F&B Revenue Contribution Audit Compliance Score Our Core Values: Are you a CURATER Curious : Here, your curiosity fuels innovation. User-Centric : You ll anticipate the needs of all our stakeholders and exceed expectations. Resourceful : You ll creatively optimise our resources with solutions that elevate experiences in unexpected ways. Aspire : Keep learning, keep growing because we re all about continuous improvement. Trust : Trust is our foundation. You ll work in a transparent, reliable, and fair environment. Enjoy : We believe in having fun while building something extraordinary. StayVista Spirit: Our Behavioral Competencies - How We Work Together Business Acumen: You grasp the basics of our organization, customers, and services, always thinking ahead in your work. You re mindful of costs and benefits, making smart decisions while learning from risks and mistakes. Change Management: You re open to change, adjusting quickly to new information or challenges. Always eager to learn, you find creative ways to improve your work and seek feedback for growth. Leadership: You set clear goals, guide your team with energy, and take full responsibility for the work, ensuring others respect your leadership through action. Customer Centricity: You understand both internal and external customer needs and take ownership in addressing any service issues. You maintain clear communication and handle customer interactions with patience and respect. Teamwork: You collaborate well with others, respecting diverse opinions and always contributing positively to the team. You keep lines of communication open and share your thoughts without judgment. Result Orientation: You take responsibility for completing tasks and proactively tackle challenges to exceed expectations. You re quick to spot issues and address them efficiently, making decisive decisions with resourcefulness. Planning and Organizing: You handle multiple priorities well, staying organized and focused. You ensure your work is thorough, accurate, and aligned with set processes to meet goals effectively. Communication: You communicate your ideas clearly, encourage dialogue, and ensure timely responses to your team, clients, and manager. You assert your views confidently and use multiple channels to share information effectively.

Job Summary / Purpose of Position Person plays a Vital role as well as being the first point of contact for visitors and help the business run smoothly Role and Responsibilities Meeting and greeting all visitors to the office by following proper etiquetes Answering telephone calls received on common no. and forwarding them to the concerned person Maintaining Signage TV of the reception area Direct visitors to the appropriate person and office Ensure reception area is tidy and presentable, with all necessary stationery and material Provide basic and accurate information in-person and via phone/email Receiving and dispatching couriers Raising all the service calls with the service provider Co-ordinating and following up with Service provider for the calls registered Assisting HR in conducting employee events Following up with the vendors for delivery Managing visitors book Maintain in and out register of couriers with their invoice bills and hand over them to the allotted person Qualification and Education Requirements Any Graduation Experience 3-4 Years of Experience in same field. Proven work experience as a Receptionist, Front Office Representative or similar role Preferred Skills / Special Skills Fluency in English language Building positive Relationship with Internal Employees Professional attitude and presentable appearance Operational knowledge of MS-Office Behavioral and Professional Competencies Customer service skills The ability to work well with others To be thorough and pay attention to detail Patience and the ability to remain calm in stressful situations Sensitivity and Understanding

Real Time Data Monitoring Analyst - Interspence Solutions Innovation is our driving force towards your success Real Time Data Monitoring Analyst Real Time Data Monitoring Analyst About Company: Job Description : Job Responsibility: Data monitoring role. Task: Monitor real-time data feeds from various US locations. Data Quality Validation: Validate data availability and quality using a defined process. Anomaly Reporting: Report any anomalies found in the data by raising tickets and/or reporting in appropriate Teams Channels. Ticketing: Post recording of ticket, track ticket till issue resolution. Coordination: Contact relevant support teams for issue resolution as needed. Training Provided: Successful candidates will receive training for job tasks Key requirements: Communication Skills, Email Writing Skills, Analytical Skills, Vigilant and Quick Response. No. Of Position: 3 Position location: Mumbai Andheri (E). Hours of operation: Rotational shifts shift 7am 3pm / 3pm 11pm / 11pm to 7am. It is work from office (5 days working- 2 days off rotational) Description of the role: The Monitoring and Support desk executive is responsible for working on a support desk monitoring incoming real time data feeds from various locations in the US. In addition to this, the resource is also expected to validate the quality of the data (based on a defined process which will be provided to the individual) and report the anomalies (if any). In the event of interruptions in the data stream or errors in the data, the resource will carry out the first level diagnosis of the issue, record a ticket in the helpdesk tool and contact the relevant support team for fixing the issues (if required). Successful candidates will be provided the required training to carry out the work specified. Position location: Mumbai, Andheri (E). Hours of operation: Rotational shifts shift 7am -3pm/3pm -11pm/11pm to 7am. It is work from office (5 days working- 2 days off- rotational) Key requirements: You will be receiving data from the EOG team(which is our client- crude oil company located in US) You will have to monitor the applications and the real time data streaming on these applications. Data should be within the range / parameters given by them If the parameters do not match or data not updating or application is not working then you will raise a ticket for the same and inform your subordinate. Job Type: Full Time Job Location: Mumbai Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key Set up accurate accounts for each guest according to their requirements Enter Marriott Rewards information Ensure rates match market codes, document exceptions Secure payment prior to issuing room key, verify/adjust billing Compile and review daily reports/logs/contingency lists Complete cashier and closing reports Supply guests with directions and property information Accommodate guest requests, contacting appropriate staff if necessary Follow up to ensure requests have been met Process all payment types, vouchers, paid-outs, and charges Balance and drop receipts Count and secure bank at beginning and end of shift Obtain manual authorizations and follow all Accounting procedures Notify Loss Prevention/Security of any guest reports of theft Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette Ensure adherence to quality standards Enter and locate information using computers/POS systems Stand, sit, or walk for an extended period of time Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education: High school diploma or GED equivalent Related Work Experience: At least 1 year of related work experience Supervisory Experience: At least 1 year of supervisory experience License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law