Debt Collection Team Leader

The Debt Collection Team Leader role involves the responsibility of establishing, managing, and leading the debt collection team towards achieving department goals. The ideal candidate for this position should possess excellent leadership skills, be highly motivated, and demonstrate proficiency with a proven track record in debt recovery. Key Responsibilities: - Train and mentor collection staff to enhance their performance by providing guidance and support. - Develop and implement effective collection strategies to reduce bad debt and enhance recovery rates. - Monitor and analyze key performance indicators (KPIs) associated with debt collection activities. - Collaborate with other departments to resolve complex cases efficiently. - Prepare and present regular reports on collection activities, performance, and outstanding debts to senior management. - Ensure that all collection activities are carried out professionally and ethically. This is a Full-time position with benefits including paid time off and a performance bonus. The work schedule includes day and morning shifts. The ideal candidate should have a minimum of 3 years of total work experience in a similar role. Work Location: In person Application Deadline: 23/06/2024 Expected Start Date: 24/06/2024,