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2.0 - 4.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Job Details: Job Level: 3A Designation: Process Specialist Experience: 2 to 4 years Location: Bangalore (Work from Office) Shifts: Flexible to work with any shift Notice Period: Immediate to 15 days Supervisor (JL3A) Executes transactions as per prescribed guidelines within agreed timelines, with an objective to meet SLA Ensure the defined performance parameters are met and exceeded within guidelines, policies agreed with Client Should have experience in Card disputes for 36months (Overall experience of 4 years +), specifically relating to Debit cards and ACH Need to possess knowledge on hold, regulation E & Z, losses, impacts of losses, how to mitigate loss In depth knowledge in applications like STEP, FCRM, Actimize, Master card application, Quavo Intermittent knowledge in MS Excel, Power point Good communication
Posted 1 week ago
1.0 - 4.0 years
2 - 6 Lacs
Navi Mumbai, Maharashtra, India
On-site
Hiring for Banking Voice Location: Malad / Thane (Mumbai) Process Type: Inbound Customer Service (Voice) Job Description: Join one of the world's leading financial institutions in a dynamic Customer Service Voice Process role. You'll be responsible for assisting customers with their banking-related queries, ensuring high levels of satisfaction and service quality. Eligibility Criteria: Education: HSC / Graduate Experience: Minimum 1 year of experience in BPO/Customer Service is mandatory CIBIL Score: Must be above 650 Availability: Immediate joiners only Shift: Rotational shifts (Night shifts included) Work Days: 5 days working, 2 rotational offs Mode: Work from Office Salary & Benefits: In-hand Salary: ?35,000 Bonus: ?50,000 after completion of 6 months Perks: One-side transport provided Growth opportunity within the company International-level process exposure Process Type: 100% Inbound Voice Process Banking/Finance Domain Support Customer query resolution over calls Interested candidates can Call or WhatsApp on given no - 7304533683 Regards, HR.Spurthi Vibrantzz Management Services,
Posted 2 weeks ago
3.0 - 8.0 years
12 - 15 Lacs
Mumbai
Work from Office
Role & responsibilities Exposure in Internal Audit of BFSI Exposure on Liability Products like Current Accounts, Savings Accounts, Debit Cards, Fixed Deposits, Digital Banking, Customer Service etc. Liability Product specific CVs. - Handling Debit Card, CASA, Digital Banking, Customer Service, Cash Management Services etc. are few examples of Lability areas.
Posted 3 weeks ago
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