3 Database Servers Jobs

As a Cloud and Systems Administrator at our organization, your primary responsibility will be to provide administration for cloud computing platforms, networks, and systems. You will play a crucial role in delivering a great customer experience by serving as an escalation point for technical support to customers over chat, phone, and support tickets. It will be your duty to respond to the global support ticket queues and ensure first-line resolution to issues within scope. To excel in this role, you are expected to follow processes diligently, exercise good judgment in decision-making, and exceed customer expectations to maintain their loyalty. Additionally, you will be responsible for adhering to company security policies, procedures, and other relevant standards as directed. In this position, you will require a working knowledge and skills to perform analytical, scientific, or operational processes. You will leverage standard operating procedures and scientific methods to complete assigned work within your area of expertise while working with a moderate level of supervision. Key responsibilities include resolving or escalating level-appropriate technical issues for customers, securing, administering, and improving customer technical issues related to cloud platforms and infrastructure services, troubleshooting monitoring alerts, and acting as an escalation point for techs inside and outside the team. You will also be involved in incident management, ensuring adherence to customer and SLA commitments, managing personal ticket queues, collaborating with various teams, and providing a fanatical experience to customers. To be successful in this role, you should have 4 to 6 years of experience in Cloud or System Operations Administration in a client-centric ticket queue environment. You should be self-motivated with a strong desire to learn and improve both technical and interpersonal skills. Strong verbal and written communication skills are essential, along with the ability to communicate basic technical information with team members. Additionally, organizational skills, the ability to handle multiple tasks, prioritize work under pressure, and adapt to changing business and technology requirements are crucial for this position. If you are looking to join a dynamic team and work in a challenging yet rewarding environment, then this role is perfect for you. Join us at Rackspace Technology, where we combine expertise with leading technologies to deliver end-to-end solutions and empower customers to embrace the future of technology.,

As a Cloud Computing Platform Administrator at Rackspace Technology, your primary responsibility is to provide administration for cloud computing platforms, networks, and systems. You will play a crucial role in delivering a great customer experience by serving as an escalation point for technical support to customers through chat, phone, and support tickets. Your duties will include responding to the global support ticket queues, completing first-line resolution to issues within scope, and exceeding customer expectations to create and maintain customer loyalty. You are expected to follow company security policies, display good judgment in decision-making, and adhere to relevant policies and standards as directed. You will be required to leverage your working knowledge and skills to perform analytical scientific or operational processes, complete assigned work within your area of expertise, and work with a moderate degree of supervision while following standard operating procedures and scientific methods. In terms of critical competencies, you should understand service delivery effectiveness within your scope of work and provide customers with basic, standard information regarding products and offerings. You are also expected to develop troubleshooting knowledge for Linux and Windows operating systems, expertise in a cloud computing platform such as AWS, and knowledge related to application servers, hosting servers, database servers, and more. Key responsibilities of this role include resolving or escalating level-appropriate technical issues for customers, securing, administering, and improving customer technical issues related to cloud platforms and infrastructure services, troubleshooting monitoring alerts, acting as an escalation point for techs, and ensuring adherence to customer and SLA commitments. You will collaborate with Account Managers and Business Development Consultants, share knowledge with other administrators, and provide a Fanatical Experience to customers. To be successful in this role, you should have 4-6 years of experience in Cloud or System Operations Administration in a client-centric ticket queue environment. You must be self-motivated with a strong desire to learn and improve both technical and people skills. Strong communication skills, organizational skills, ability to handle multiple tasks under pressure, interact confidently with various areas of the business, and adapt to changing requirements are essential for this position. Rackspace Technology is a leading multicloud solutions provider that combines expertise with the world's leading technologies to deliver end-to-end solutions across applications, data, and security. Join our team of experts on a mission to embrace technology, empower customers, and deliver the future.,

Brief Summary : We are looking for Senior Linux Administrator with hands on experience in delivery solution - design, deployment, configuration and management of Data Centre IT Infrastructure hardware and software's. Job Description: Server installation, Administration and performance optimization with RedHat distribution such as CentOS version 8/9/10/11. Provides technical assistance and support for applications, hardware problems. Prepare evaluations and reports on system efficiency and utilization Innovative and talented System Administrator who will be responsible for production up-time, health checkup of physical systems. Provide 24x7 support to critical production systems and team members. Performing root cause analysis of problems. Prepare plan of action, implement changes, document all work completed and train support staff. Good written and verbal communication skills with ability to communicate technical issues to non technical and technical audiences Able to handle multiple tasks and prioritize work under pressure, Communicate effectively while working with IT vendors ranging from hardware vendors like Dell, IBM, Cisco to software and other service providers like Microsoft, hardware partners and more. Experience planning, implementing and operating open source tools and technologies Perform hardware and/or software upgrade and replacement services for server systems equipment Good knowledge and hands - on experience in AWS, Linux, VPC, RHCE Load Balancer, Route53, Subnetting. Implementation setup in Apache, Nginx, Tomcat, HAProxy, Keepalived, Squid, Promethus/Grafana would be highly preferred. Candidate with vulnerability management (like VAPT) and patching would be highly rated. Able to face auditors for ISO270001 or/and PCI-DSS audits. One who had managed or performed as a project manager and handled client queries and processes well. In addition to existing skill set for this position, we are looking for Implementation skill, Technical project driving skill, Project Management skill, "Team Handling - Leadership Quality" and "Middleware" skill etc. Applications, services and protocols commonly used: - Web servers - Database servers - Clusters - Virtualization - Open-Source tools/Cloud Services like - AWS : - (EC2, VPC, RHCE, Load Balancer for Web Application environment) - Monitoring - Backups and restores Experience with Linux/UNIX environments and scripting for Build & Release automation. Networking concepts and devices - Switches & Rotuers - Like Route53 - Firewalls - Loadbalancers - IPS/IDS - VPN - SSL Note : You can use the classified or Hot vacancies for this role as we're looking for quality profiles specifically for Hands-on experience on Automation tools like (Ansible, Puppet, OpenShift, Jenkins etc) must by 4.5 to 5 years of experience.