4 Data Documentation Jobs

Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Key Responsibilities: Manage inbound and outbound communications with premium customers Resolve complex customer queries related to products, services, and accounts Maintain detailed and accurate records of customer interactions Ensure compliance with company policies and client standards Collaborate with cross-functional teams to deliver seamless service Meet performance targets related to quality, customer satisfaction, and efficiency Candidate Profile: Excellent verbal and written English skills Graduate or undergraduate degree holders Experience in premium BPO processes preferred but freshers can apply Ability to handle complex customer issues professionally Comfortable working in rotational shifts including night shifts Immediate joiners preferred

Job Type: Full time Location: India , Remote,Delhi NCR, Bangalore, Chennai, Pune, Kolkata, Ahmedabad, Mumbai, Hyderabad Job Description Roles and Responsibilities Formulate automated reports and dashboards using Power BI and other reporting tools. Understand business requirements to set functional specifications for reporting applications. You should be familiar with SSRS and TSQL, Power Query, MDX, PowerBI, and DAX are just a few of the tools and systems on the MS SQL Server BI Stack. Exhibit a foundational understanding of database concepts such relational database architecture, multidimensional database design, and more Design data models that transform raw data into insightful knowledge by understanding business requirements in the context of BI. Develop technical specifications from business needs, and choose a deadline for work completion. Make charts and data documentation that includes descriptions of the techniques, parameters, models, and relationships. Developing Power BI desktop to create dashboards, KPI scorecards, and visual reports. Establish row-level security on data and comprehend Power BI's application security layer models. Examine, comprehend, and study business needs as they relate to business intelligence. Design and map data models to transform raw data into insightful information. Create dynamic and eye-catching dashboards and reports using Power BI. Make necessary tactical and technological adjustments to enhance current business intelligence systems Integrate data, alter data, and connect to data sources for business intelligence. Requirements And Skills Extremely good communication skills are necessary to effectively explain the requirements between both internal teams and client teams. Exceptional analytical thinking skills for converting data into illuminating reports and reports. BS in computer science or information system along with work experience in a related field knowledge of data warehousing, data gateway, and data preparation projects Working knowledge of Power BI, SSAS, SSRS, and SSIS components of the Microsoft Business Intelligence Stack Articulating, representing, and analyzing solutions with the team while documenting, creating, and modeling them Familiarity with the tools and technologies used by the Microsoft SQL Server BI Stack, including SSRS and TSQL, Power Query, MDX, PowerBI, and DAX. Knowledge of executing DAX queries on the Power BI desktop Comprehensive understanding of data modeling, administration, and visualization Capacity to perform in an atmosphere where agility and continual development are prioritized Detailed knowledge and understanding of database management systems, OLAP, and the ETL (Extract, Transform, Load) framework Awareness of BI technologies (e.g., Microsoft Power BI, Oracle BI) Expertise of SQL queries, SSRS, and SQL Server Integration Services (SSIS)

Position: Palantir Foundry & Pyspark Data Engineer Location: Hyderabad (PG&E Office) Key Skills: Palantir Foundry, Python, spark, AWS, Pyspark Experience: 6 -10 Years will be perfect fit Responsibilities: Preferred candidate having experience with Palantir Foundry (Code Repository, Contour, Data connection and workshop). Palantir Foundry experience is must to have. Develop and enhance data-processing, orchestration, monitoring, and more by leveraging popular open-source software, AWS, and GitLab automation. Collaborate with product and technology teams to design and validate the capabilities of the data platform Identify, design, and implement process improvements: automating manual processes, optimizing for usability, re-designing for greater scalability Provide technical support and usage guidance to the users of our platforms services. Drive the creation and refinement of metrics, monitoring, and alerting mechanisms to give us the visibility we need into our production services. Qualifications: Experience building and optimizing data pipelines in a distributed environment Experience supporting and working with cross-functional teams Proficiency working in Linux environment 4+ years of advanced working knowledge of Palantir Foundry, SQL, Python, and PySpark 2+ years of experience with using a broad range of AWS technologies Experience using tools such as: Git/Bitbucket, Jenkins/CodeBuild, CodePipeline Experience with platform monitoring and alerts tools