D365 F&O Sr. Retail Technical Consultant

JD For D365 F&O Sr. Retail Technical Consultant

Job Overview:

As a Senior Retail Technical Consultant, you will be responsible for architecting, developing, and supporting complex retail solutions within the Microsoft Dynamics 365 Finance & Operations (F&O) platform. You will play a key technical role in D365 Retail implementations, focusing on POS, Retail HQ, e-commerce integrations, and backend Retail business processes.

This role demands deep technical expertise in D365 F&O Retail modules, including development using Retail SDK/Commerce SDK.

Key Responsibilities

• Design and implement end-to-end technical solutions in D365 F&O Retail, including POS (MPOS/CPOS), Retail HQ, Retail Server, and Channel DB.
• Lead the development of custom features using X++, .NET, and Retail SDK extensions.
• Perform deep-dive technical analysis of Retail processes, including pricing, promotions, loyalty, store perations, and merchandise management.
• Manage complex integrations between D365 F&O Retail and third-party systems like payment gateways, loyalty systems, ERP, and e-commerce platforms.
• Work closely with solution architects, functional consultants, and customer stakeholders to ensure technical alignment and feasibility.
• Provide leadership in code reviews, performance optimization, and deployment planning.
• Oversee environment setup, LCS management, Retail Channel DB configurations, and Cloud Scale Unit management.
• Ensure compliance with Microsoft best practices, security standards, and design patterns.
• Mentor junior developers and ensure adherence to coding and documentation standards.
  

Technical Skills & Experience

• 8-10 years of experience in Microsoft Dynamics AX/D365 F&O, with at least 5+ years in the Retail module.
• Strong hands-on experience in:
  Retail POS customization (CPOS/MPOS) Retail SDK and CRT (Commerce Runtime) Retail Server and Cloud Scale Unit X++, C#, .NET, and SQL Server
• Proven experience with Retail configurations: assortments, pricing, discounts, loyalty, and store setup.
• Deep understanding of Commerce Headquarters and its interaction with the F&O core.
• Experience with Azure DevOps (build/release pipelines, Git), LCS, RSAT, and Power Platform is preferred.
• Integration experience using DMF, OData, Batch jobs, Retail APIs, and custom middleware.
  

Preferred Qualifications

• Microsoft Certified: Dynamics 365: Commerce Functional Consultant Associate or equivalent.
• Experience in international Retail implementations or multi-country rollouts.
• Exposure to omni-channel commerce and unified commerce strategies.
• Knowledge of Power Apps, Power Automate, Azure Functions, or Logic Apps is a plus.
• Strong documentation and stakeholder communication skills.
  

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