5 Customerorientation Jobs

As an Optometrist/Senior Optometrist at Lenskart, you will have the opportunity to contribute to the mission of giving India a vision by providing exceptional eye care services. Your role will go beyond traditional eye check-ups as you will also be responsible for sales activities to enhance customer experience. Working under the supervision of the Store Manager and in coordination with the Areas Operations Manager, you will play a crucial part in delivering technical expertise, dispensing eyewear, and ensuring customer satisfaction. Your primary focus will be on driving customer engagement and satisfaction by welcoming walk-in customers, promoting free eye check-ups, and guiding them through the process. You will be involved in maintaining stock levels, adhering to sales floor standards, and ensuring smooth transactions using the POS system. Resolving customer concerns promptly and effectively will be an essential part of your responsibilities. Conducting comprehensive eye check-ups following the 12-step Optometry process, sharing prescription details clearly, and educating customers on lens options will be key aspects of your role. You will be responsible for recommending suitable products based on customer preferences, understanding their needs, and achieving sales targets while adhering to standard operating procedures. In addition to providing expert advice on eyewear selection, you will be tasked with maintaining the store environment according to Lenskart standards. This includes regular cleaning of frames and equipment, ensuring stock security, and upholding SOPs to deliver a seamless shopping experience. To excel in this role, you should hold a Diploma in Optometry and possess strong interpersonal skills to build rapport with customers. Clear communication, active listening, and the ability to adapt to dynamic environments are essential. Your proactive approach, customer-centric mindset, and organizational skills will contribute to your success in meeting targets and ensuring customer satisfaction. If you are seeking a rewarding opportunity to combine technical expertise with sales acumen in a fast-growing eyewear company, Lenskart welcomes your application for the role of Optometrist/Senior Optometrist. Join us in providing quality eye care services and enhancing the vision of our customers.,

As an Optometrist/Sr. Optometrist at Lenskart, you will play a crucial role in providing technical expertise through eye-checks, dispensing, and diagnosis, as well as engaging in sales activities to ensure an exceptional customer experience. Your responsibilities will include driving customer focus by enhancing the Net Promoter Score, greeting and guiding walk-in customers towards the clinic for free eye check-ups, maintaining stock levels, upholding sales floor standards, and executing day-to-day tasks to deliver a superior shopping experience. Your role will involve conducting eye check-ups following the 12-step Optometry process at Lenskart, sharing prescriptions clearly with customers, educating them about single vision and progressive lenses, recommending suitable lens and frame options, and performing quality checks on fitted lenses before handing over the products. Additionally, you will be responsible for presenting customers with a curated selection of products based on their preferences, understanding their needs, asking relevant questions, and effectively pitching recommended solutions. To excel in this role, you must achieve sales targets, eye-test conversion rates, and returns while adhering to Standard Operating Procedures (SOPs). You will coordinate with customers for product pick-up post-sale and strive to resolve any concerns to minimize return rates. Maintaining the store as per Lenskart standards, ensuring cleanliness, equipment upkeep, stock security, and compliance with SOPs are also essential aspects of your responsibilities. As a qualified Optometrist with a Diploma in Optometry, you should possess the ability to build rapport with customers, understand their unstated needs, offer appropriate solutions, communicate clearly, actively listen, adapt to changing environments, demonstrate proactive task ownership, result-orientation, and customer-orientation. Your multitasking skills, organizational abilities, and willingness to learn and grow will be key in delivering a seamless and satisfactory experience to Lenskart customers.,

As an Optometrist/Sr. Optometrist at Lenskart, you will be an integral part of the team, reporting directly to the Store Manager and liaising with the Areas Operations Manager. Lenskart, India's fastest growing eyewear company, is on a mission to provide vision care to the nation. Backed by prominent investors like IDG Ventures, Unilazer Ventures, and TPG Capital, Lenskart offers a wide range of eyewear products, including prescription glasses, contact lenses, and sunglasses tailored to meet customers" unique needs. Your role goes beyond traditional eye check-ups; you will also be responsible for driving sales and ensuring exceptional customer experiences. Your primary responsibilities will include greeting and guiding customers, conducting eye check-ups following the 12-step Optometry process, dispensing prescriptions, recommending suitable products, achieving sales targets, and upholding store standards. To excel in this role, you must prioritize customer satisfaction, possess strong communication skills, and demonstrate a proactive approach to addressing customer needs. By understanding and fulfilling customers" requirements, recommending appropriate products, and following standard operating procedures diligently, you will contribute to Lenskart's commitment to delivering outstanding vision care services. To be successful, you should hold a Diploma in Optometry and exhibit qualities such as building rapport with customers, active listening, adaptability, and organizational skills. Your ability to multitask, prioritize tasks effectively, and maintain store cleanliness and security will be crucial in ensuring a seamless customer journey and achieving operational excellence. Join Lenskart as an Optometrist/Sr. Optometrist to make a meaningful impact on customers" vision care needs and contribute to the growth of India's leading eyewear brand.,

As a Lenskart Sales Associate, you will be responsible for various activities aimed at enhancing customer experience and driving sales. Your main tasks will include focusing on customer needs, working towards improving the Net Promoter Score, meeting sales targets, and ensuring adherence to standard operating procedures. Additionally, you will be expected to maintain the store's appearance and functionality. The ideal candidate for this role should possess a minimum qualification of 12th pass, with a preference for graduates. Key personal attributes and competencies required for success in this position include the ability to build rapport with customers, identify their unstated needs, and provide suitable solutions. Effective communication, active listening, adaptability to changing environments, and a willingness to learn are also essential traits. Moreover, you should demonstrate proactive task ownership, a results-oriented mindset, and a strong customer focus. The ability to multitask and prioritize activities based on importance will be crucial in effectively managing your responsibilities as a Lenskart Sales Associate.,

As a Lenskart Sales Associate, your primary responsibility will be to focus on providing excellent customer service. You will be expected to drive Net Promoter Score and achieve sales targets while adhering to the standard operating procedures. It will also be your duty to ensure the upkeep and maintenance of the store. To excel in this role, you should possess certain personal attributes and competencies. The minimum qualification required is 12th pass, although graduates are preferred. You must have the ability to build rapport and establish trusting relationships with customers. It is essential to understand the unstated needs of customers and offer suitable solutions. Clear communication and active listening skills are crucial for this position. Furthermore, you should be adaptable to changing environments and open to learning new things. Taking proactive ownership of tasks, being result-oriented, and maintaining a customer-centric approach are key qualities that will help you succeed in this role. The ability to multitask and prioritize activities based on urgency is also important for this position.,