Customer Support Representative

0 - 4 years

0 Lacs

Posted:3 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You will be joining a vibrant team in Vadodara as a Customer Support Executive. As a fresh graduate, this role offers you a fantastic opportunity to kickstart your career in a professional and supportive work environment. Your main responsibilities will include making outbound calls, attending inbound calls, addressing customer inquiries, and ensuring customer satisfaction by offering appropriate solutions. You will also maintain accurate records of customer interactions, follow communication scripts, and guidelines to provide timely and effective responses. To excel in this role, you should possess good communication skills in English, Hindi, and/or Gujarati, have basic computer knowledge (MS Office, email, typing), a positive attitude, and a willingness to learn. Working well in a team environment is essential for success. In return, you will benefit from day shifts, training opportunities, and growth prospects within the company. The work culture is friendly and supportive, providing you with an ideal setting to develop your skills and career. This full-time position is open to fresh graduates, and the salary will be determined based on your performance during the interview. Your shift will be during the day, allowing for a good work-life balance. Additionally, you will have access to benefits such as Provident Fund, flexible schedules, health insurance, leave encashment, paid sick time, and the chance to work in a permanent position. The job requires you to work in person at our office in Vadodara, Gujarat. If you are looking to embark on an exciting career journey in customer support, this role offers the perfect platform for you to grow and thrive professionally.,

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