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0 years

1 - 3 Lacs

Posted:2 weeks ago| Platform: SimplyHired logo

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Job Type

Full Time

Job Description

Pranav Doors and Windows Pvt. Ltd. Is hiring for Customer Support Executive

Experience: 0-3 years

Salary: 15-25k ( Based upon Skills)

Location: Mohali

Female Candidates required with fluent communication skills

Job Requirements:

  • Handle customer inquiries via email, phone, chat, and social media channels.
  • Maintain CRM database and update customer interactions accurately.
  • Collaborate with the marketing team to resolve customer issues.
  • Collect and analyze customer feedback to suggest improvements in marketing strategies.
  • Generate regular reports on customer queries and campaign-related concerns.

Requirements and skills:

  • Graduation ( B.com/ BBA) + MBA ( Marketing Preferred)
  • Strong communication and interpersonal skills.
  • Ability to manage multiple projects simultaneously and prioritize tasks effectively.

Interested candidates can contact on 7009008473 or at [email protected]

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

  • Health insurance
  • Leave encashment
  • Provident Fund

Schedule:

  • Day shift

Supplemental Pay:

  • Yearly bonus

Experience:

  • Customer support: 1 year (Required)

Language:

  • English (Required)

Work Location: In person

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