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Home
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Jobs in Hyderabad
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Infasta Soft Solutions
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Customer Support Professional

Customer Support Professional

Infasta Soft Solutions

0 - 2 years

|

0 Lacs

Posted:1 week ago| Platform:

Apply

Skills Required

Client handling Administration Customer support HR Internship Recruitment

Work Mode

Work from Office

Job Type

Internship

Job Description

Hiring for Freshers for Internship on Customer Support Role
Job Location : West Mardepally , Secunderabad Timings : 10 to 7pm ( Mon to Saturday) Work from Office Only Stipend : 5k Based on internship performance will give hire for fulltime with 15k salary per month.

Jd :

Handling Leads from

Whatsapp, Emails & Call

1. Call them / make the job posted in App

2. See a SP is assigned

3. maintain the data and status

---------

Handling Requests From Clients in Admin portal

1. look in Support Messages

2. Look into payout requests

3. On SP requirement coordinate with Recruitment Team

--------

Handling Clients Issues

Help them is using App

Help them if any SP discontinued by adding new

Handle Refund issues

---------

Handling Service providers

Look into Payouts

Look into SP verifications (police etc)

Regards
Mounika HR

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