Customer Support Professional

0 - 2 years

0 Lacs

Posted:6 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Internship

Job Description

Hiring for Freshers for Internship on Customer Support Role
Job Location : West Mardepally , Secunderabad Timings : 10 to 7pm ( Mon to Saturday) Work from Office Only Stipend : 5k Based on internship performance will give hire for fulltime with 15k salary per month.
Jd :
Handling Leads from
Whatsapp, Emails & Call
1. Call them / make the job posted in App
2. See a SP is assigned
3. maintain the data and status
---------
Handling Requests From Clients in Admin portal
1. look in Support Messages
2. Look into payout requests
3. On SP requirement coordinate with Recruitment Team
--------
Handling Clients Issues
Help them is using App
Help them if any SP discontinued by adding new
Handle Refund issues
---------
Handling Service providers
Look into Payouts
Look into SP verifications (police etc)
Regards
Mounika HR

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