Posted:5 days ago|
Platform:
On-site
Full Time
Main Roles:
Handle inbound/outbound calls for technical issues
Provide troubleshooting support for internet connectivity, software, system settings, email setup, etc.
Guide customers through technical procedures and configurations
Document technical issues and resolutions using CRM tools
Escalate unresolved cases to higher technical teams
Meet performance metrics including call quality, resolution rate, and customer satisfaction.
You can contact/ Share your cv to Hr Rohini-7812867140
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Experience: Not specified
6e-05 - 9e-05 Lacs P.A.
Experience: Not specified
6e-05 - 9e-05 Lacs P.A.
