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Muthoot FinCorp (MFL)
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CUSTOMER SUPPORT EXECUTIVE

CUSTOMER SUPPORT EXECUTIVE

Muthoot FinCorp (MFL)

1 - 3 years

3 - 5 Lacs

Bengaluru

Posted:4 days ago| Platform:

Apply

Skills Required

Hospitality Customer satisfaction financial products Vendor payments Customer Support Executive Credit cards Customer support Automotive Financial services Testing

Work Mode

Work from Office

Job Type

Full Time

Job Description

The individual shall be responsible for handholding the customer by provid ing prompt and effective solutions to customer issues and ensure a high level of customer satisfaction. They will also have to followup and get the collections.

Responsibilities:

T wo core components:

Handholding the customer by providing prompt and effective solutions to customer issues and ensure a high level of customer satisfaction
Call and followup for collections

What do you need to succeed

Experience- 1 - 3 y rs overall experience in customer support

The individual should have completed graduation

Experience/knowledge in lending

Key skills:

Communication both written and verbal
Fluency in English, Hindi. Fluency in Malayalayam is a plus
Lending or finance knowledge

ExcitedSo are we! Apply now to be a part of our incredible workforce!

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