Customer Support Executive | Domestic

0 years

2 - 3 Lacs

Posted:1 day ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

  • Address and resolve customer queries professionally via phone and chat.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid, and complete information by using the right methods/tools.
  • Handle customer complaints, provide appropriate solutions and alternatives, and ensure timely follow-ups.
  • Adhere to company communication guidelines, procedures, and policies.

Job Details

  • Salary: ₹20,000 - ₹25,000/month (CTC)
  • Shift: 6 Days Working; Day Shifts with Rotational Weekly Off.
  • Work Mode: Work From Office (Gurugram)

Excellent communication skills

Whatsapp CV - 9560932363

Job Types: Full-time, Fresher

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Schedule:

  • Day shift
  • Rotational shift

Supplemental Pay:

  • Performance bonus

Education:

  • Bachelor's (Required)

Location:

  • Gurugram, Haryana (Required)

Work Location: In person

Speak with the employer
+91 9560932363

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