Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Customer Service

Slnko Energy Pvt Ltd

0 years

1 - 2 Lacs

Noida, Uttar Pradesh

Posted:22 hours ago| Platform: SimplyHired logo

Apply

Skills Required

Sales Customer service English Business development Bachelor's degree Recruiting In-person Communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Service Executive
Location: Noida
Experience: Fresher

Job Overview:

We are looking for a proactive and customer-focused individual to join our team as a Customer Service Executive. The ideal candidate will handle customer inquiries, resolve complaints, and ensure customer satisfaction through timely and effective communication.

Key Responsibilities:

Respond to customer queries via phone, email, and chat in a timely and professional manner.
Resolve customer issues effectively and efficiently, ensuring customer satisfaction.
Maintain accurate records of interactions, issues, and resolutions in the CRM system.
Coordinate with internal departments to address customer needs or concerns.
Follow up with customers to ensure their issues are resolved.
Escalate complex or unresolved issues to higher management when required.
Identify areas for improvement and provide feedback to enhance customer experience.

Key Skills & Requirements:

Graduate in any discipline.
Strong communication skills – both written and verbal.
Good interpersonal and problem-solving skills.
Ability to multitask and handle pressure in a fast-paced environment.
Positive attitude and a customer-first approach.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Cell phone reimbursement
Paid sick time
Paid time off
Provident Fund

Language:

English (Required)
Hindi (Required)

Work Location: In person

More Jobs at Slnko Energy Pvt Ltd

Quality Controller (QC)

Noida, Uttar Pradesh

3.0 - 3.0 yrs

INR 0 - 0 Lacs

Front Desk Receptionist

Noida, Uttar Pradesh

2.0 - 2.0 yrs

INR 0 - 0 Lacs

Front Desk Receptionist

Noida

1.0 - 2.0 yrs

INR 0 - 0 Lacs

Quality Controller (QC)

Noida

1.0 - 3.0 yrs

INR 0 - 0 Lacs

Business Development Executive (BDE)

Hyderābād

3.0 - 5.0 yrs

INR 3 - 4 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Business Development Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.