Customer Service Representative

Job Title: Customer Service Representative – Voice Process
Job Location: Vadodara, Gujarat (Work from Office)
Job Type: Full-time | Permanent
Salary: ₹10,000 – ₹13,000 per month (in-hand)

Job Overview:

We are hiring Customer Service Representatives to handle customer queries and provide support over phone calls. This is an excellent opportunity for 12th pass candidates looking to start their career in a professional work environment.

Key Responsibilities:

• Answer customer calls and respond to inquiries politely
• Provide information and assistance as per company guidelines
• Maintain accurate records of customer interactions
• Follow standard procedures and ensure service quality

Eligibility Criteria:

• Minimum qualification: 12th Pass
• Good verbal communication skills
• Basic computer knowledge
• Willingness to work from the office in Vadodara
• Freshers can apply

Job Details:

• Work Mode: In-office
• Shift: Day shift or rotational (as per process)
• Working Days: 6 days a week with 1 weekly off
• Incentives: Performance-based bonus may be offered
• Training: Provided after joining

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹13,000.00 per month

Schedule:

• Day shift
• Evening shift
• Morning shift
• Night shift

Supplemental Pay:

• Performance bonus

Language:

• English and Hindi (Required)

Location:

• Vadodara, Gujarat (Required)

Work Location: In person