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Customer Service Representative

Customer Service Representative

Talent Ghar

0 years

1 - 3 Lacs

Lucknow

Posted:2 days ago| Platform: GlassDoor logo

Apply

Skills Required

service support chat resolve transactions crm

Work Mode

On-site

Job Type

Full Time

Job Description

We are Hiring Customer support Representatives, who can handle customer queries and can manage data.

Role & Responsibilities :-

Handle customer queries and complaints via phone, email, chat, or social media in a timely and professional manner.
Provide accurate information about products, services, and company policies.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Resolve customer issues effectively, ensuring customer satisfaction and retention.
Escalate complex queries or unresolved issues to the appropriate departments.
Document customer interactions, transactions, comments, and complaints accurately in the CRM system

Job Type: Full-time

Pay: ₹12,000.00 - ₹25,000.00 per month

Benefits:

Provident Fund

Schedule:

Day shift

Supplemental Pay:

Performance bonus

Language:

English (Preferred)

Location:

Lucknow, Uttar Pradesh (Preferred)

Work Location: In person

Speak with the employer
+91 7618844055

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