Customer Service Executive Voice

We are looking for Immediate Joiner.

Interested candidate may directly contact-

Ms.Payal Yadav

recruiter7.spbcgroup@gmail.com

92054 76699

Position- CCE Voice Process

Location- Greater Noida

International BPO Voice experience must 3 years

Qualifications, Capabilities and Knowledge:

Essential Qualifications, Capabilities

and Knowledge

 Graduate in any discipline

 Min. 3-4 years of Exchange/Financial Services experience (working either in front

office or back office)

 Should have exp. in handling customer complaints and resolving it within

stipulated time frame.

 Technical expertise in computer applications & communication systems.

 Excellent communication and comprehension skills to handle customers through

different platforms viz. Call, Chat or E-mail.

 Computer Skills & Typing speed

Competency Requirements  Excellent Communication skills

 Ability to work under pressure

 Able to maintain customer confidentiality

 Excellent Typing skills

 Multi-tasking skills.

 Ready to work in 24 x 7 shift job

 Punctuality

 Commitment

 Accountability

 Team worker

Job Types: Full-time, Permanent

Pay: ₹400,000.00 - ₹500,000.00 per year

Schedule:

• Rotational shift

Language:

• English (Required)
• Hindi (Preferred)

Work Location: In person