2 - 7 years
3 - 5 Lacs
Posted:2 weeks ago|
Platform:
Work from Office
Full Time
Handle IRDA complaints, PMO IGMS, Branches, call centre/e-mail/chat, customer walk ins & Sr. Mgmt escalations SLA's, TAT's, Productivity & Quality metrics, Monitor quality of responses Improve customers connect, provide resolution Required Candidate profile service interactions dealt with promptly including service recovery Good written & verbal communication skills, Exp into customer service or grievance handling role must,Good in Excel Perks and benefits mail resume to vandanacareers228@gmail.com
Vandana Sharma
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