Customer Service Assistant

The position available is located in Kharadi, Pune and requires you to work from the office on a full-time basis. The mode of interview is walk-in, so it is essential to answer the initial interview call and attend the interview in person in Kharadi, Pune. Please only apply if you can commit to these requirements and are located nearby for the in-person interview. Fluency in English and Hindi, as well as strong communication skills, are necessary for this role. As for the eligibility criteria, candidates must be graduates from any discipline, and both freshers and experienced individuals are welcome to apply. Proficiency in English and Hindi without Mother Tongue Influence (MTI/RTI) is a must. The desired skills include confident communication, customer handling, and problem-solving abilities. The primary responsibilities of this role include handling customer queries through various channels such as chat and voice, providing clear and precise information about products or services, ensuring high levels of customer satisfaction through professional interactions, documenting customer interactions, and escalating issues when necessary. The selection process consists of an HR interview round and a Versant Test where a score of 5 is required. If you meet the requirements and can attend the walk-in interview in Pune (Kharadi), you are encouraged to apply for this full-time position. The benefits offered for this position include health insurance, a rotational shift schedule, and a performance bonus. It is mandatory to be able to reliably commute or plan to relocate to Pune, Maharashtra before starting work. The educational requirement for this position is a Bachelor's degree, and proficiency in English and Hindi is mandatory. The work location is in person, and if you have any queries or wish to speak with the employer, you can contact them at +91 6370721310.,