•Conduct business reviews to make sure that the clients are satisfied with the service. •Coordinate with client company and various departments to execute the Sale Agreement. •Coordinate with Internal departments to ensure that the business needs are fulfilled effectively. •Responsible for leading the Post Sales CRM Operations, payments and collections. •Ensure regular monitoring of project, progress and updated the clients on the same. •Ensure on time completion, comprehensiveness, and accuracy of all documentation pertaining to sale and service. •Maintain relationship with clients and coordinate on client queries post booking formalities till possession. •Assist client with all queries pertaining to legal, agreement, registration, taxation, banking, etc. •Ensure the compliance with the process and procedures made by the company and ensure its effective implementation during the complete process. •Responsible to identify the discrepancies and keep them into the notification of the Management at the right time. •Prepare various reports on daily, weekly, quarterly and monthly basis. •Good hands on experience in advance excel formulas and have handled ERP. •Prepare Sale Deed and doing registrations in Sub-registrar office Role & responsibilities Preferred candidate profile

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Customer Relationship Manager