Customer Relationship Executive (CRE) Female

We required experienced CRE for Luxury car service Workshop..

· -Should Responsible for Increase Daily Workshop Flow.

· -Should Responsible for maintain targeted Daily workshop flow.

· -Should Responsible for Coordination with Sales, Service and Floor staff Team.

· Should Responsible for customer connect.

· Should Responsible for Customer Complaint and resolution with stipulated time.

· Should Responsible for Service Office Presentation and decorum.

· Should Responsible for good experience to customer Walk in and hospitality.

· Should Responsible for schedule customer appointment and allocation to Driver.

· Should Responsible for PSF calls, data segregation.

· Should Responsible for increase customer 5-star Rating/ review.

· Should Responsible for Customer data cleanness in DMS System.

· Should Responsible for customer satisfaction and retention.

· Should data be calling to new / old customers as per data base given by company.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Application Question(s):

• Automobile Experieance

Experience:

• total work: 3 years (Required)

Language:

• English, Hindi (Required)

Work Location: In person

Application Deadline: 31/03/2024
Expected Start Date: 01/07/2025