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Jobs in Cochin
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Evm Autokraft
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Customer Relations Executive

Customer Relations Executive

0 years

|

0 Lacs

Posted:1 day ago| Platform: GlassDoor logo

Apply

Skills Required

communication service reporting

Work Mode

On-site

Job Type

Full Time

Job Description

Addressing Customer concerns, and resolving issues effectively.
Maintaining clear and consistent communication with customers regarding vehicle delivery, service appointments, and other relevant information.
Providing excellent customer service throughout the entire customer journey, from initial inquiry to after-sales support.
Gathering customer feedback, identifying areas for improvement, and reporting on customer satisfaction levels.
Maintaining a thorough understanding of the dealership's products and services to effectively address customer inquiries.
Effectively handling customer complaints and working towards satisfactory resolutions.

Job Types: Full-time, Permanent

Benefits:

Health insurance
Provident Fund

Language:

English (Preferred)

Work Location: In person

More Jobs at Evm Autokraft

Customer Relations Executive

Kochi, Kerala

Experience: Not specified

Salary: Not disclosed

Customer Relations Executive

Cochin

Experience: Not specified

Salary: Not disclosed

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