Customer Relation Executive

Job Description

If you have experience in Customer Relationship Service Management /Business Development/ Sales experience in Matrimony App /_ Education Based/ Edtech/Educational consultancy _/ Time Share / IT /ITES Products sales or similar to our Industry only Apply Salary up to 20 K Montly (with Salary and Incentives ) Yearly Bonus ( upto 20 K ) Yearly Paid Leaves - (upto 2 Weeks) Minimum Experience 1 Years Other Benefits To Feature in our Insta Reels/Youtube Shorts/Youtube as Presenter Opportunity To Do BBA/MCA/ MBA from Amrita University Upto 2 Weeks Paid leaves given based on performance ( Yearly ) - You can plan long Holidays- Kashmir/Leh Ladak/North India/ Overseas or similar ! Weekend/ Second and Fourth Saturday Leave on Non Peak seasons How is this Job ? Easy & Understandable business process What happens if Join Worth 20 K - Proper Training Will be Provided Experience in Start up culture and process Experience certificate after completing one Successful Year We are seeking a dynamic, friendly and customer-focused individual to join our team as a Customer Relations Executive. The ideal candidate will be responsible for maintaining positive relationships with clients, addressing their needs, and resolving issues efficiently to ensure satisfaction and retention. Role & Responsibilities Respond promptly and professionally to customer inquiries via CRM, Phone, Email, or Whatsapp/campaigns Talk with Parents/Students and direct to our services or products Onboard the Registered candidates/Parents to services Service the Assigned clients day to day basis Making sure that the services are availed to them on time Build and maintain strong, long-lasting client relationships. Creating smiles by providing prompt services Supporting marketing and sales campaign both online and offline Scheduling Meetings with clients online and facilitating Sales Cold Calling / Business Development activities Qualification / Requirements MBA/BBA Airline& Airport Management/Bachelor's degree in any stream Ms Excel proficiency is a Must Strong communication skills : Better Business English/Malayalam both verbal and non verbal Better Listening skills : Listening to clients problems/querries and suggest solutions Knowledge of educational trends Flexibility to travel as needed for client meetings and Industry events Proven experience in customer service or a similar role. Strong communication and problem-solving skills. Ability to manage multiple tasks and prioritize effectively. Excellent interpersonal skills and a customer-first mindset. Proficiency in CRM software is a plus Having Own Laptop is an advantage Why Join Us? Kerala’s Best Career Advisory firm Most trusted Higher Education partner Serving students community with Youtube Channel over 59K+ subscriber Best work atmosphere with Canteen, Cafeteria facilities, easy accessible office location Fastest Growing EdTech Company Call : 8111 80 39 65 Mail: [email protected] Job Types: Full-time, Permanent @ Kalamassery Kochi Job Type: Full-time Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person