12 Customer Interface Jobs

To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts. Lead project development, production support and maintenance activities. Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline. Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated. Create functional and technical specification documents. Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines. Ensure analysts adhere to SLAs/KPIs/OLAs. Ensure that all in the delivery team, including self, are constantly thinking of ways to do things faster, better or in a more economic manner. Lead and ensure project is in compliance with Software Quality Processes and within timelines. Review functional and technical specification documents. Serve as the single point of contact for the team to the project stakeholders. Promote team work, motivate, mentor and develop subordinates. Provide application production support as per process/RACI (Responsible, Accountable, Consulted and Informed) Matrix.

At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known, To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people It requires a consistent and committed practice, something we call the Juniper Way, Role: Lead Resident EngineerService Provider Customer Experience: 10+ years Location: Bangalore Resident Engineer position is part of Juniper Global Delivery Services team for one of the major Cloud service providers This position is a highly technical role, providing post-sales support of Junipers Network Products The Resident Engineer will be required to develop and maintain expertise on the products deployed or to be deployed within the Customers network This role requires close integration of efforts between Services, Development Engineering, Product Management and Sales, This is a full-time position that requires some schedule flexibility to effectively interface with global colleagues, Job Responsibilities: Hold design and information-gathering workshops with the Customer to understand the Customers existing network design, Identifies, researches, and resolves technical problems of a diverse scope, where analysis of data requires evaluation of identifiable factors Exercises good judgment in selecting methods and techniques for obtaining solutions, Assist to customer/partner for troubleshooting the networks design and architecture issues, analysing network and device configurations, Works internally with Juniper SE and Engineering team to relay & drive functionality requirements specific to customer environment, Works closely with other resident engineers, customer and Juniper Technical Assistance Centre to optimize network Acts as a customer technical liaison for Juniper Networks support and development teams, Testing product features and functionality to provide solution post implementation to meet design requirement, Providing deployment guidance to ensure that implementations are consistent with design specifications, Applying extensive industry experience to improve network performance and proactively analyse potential enhancements Evaluating technical specifications for interoperability, Assists customer/Partner in the development and testing of new features and solutions, Networks with senior internal and external personnel in own area of expertise to expand knowledge base, Hold discussions on customer requirements and assist them on network problems, design needs and the workarounds/solutions that are being tried, Hold technology workshops with the Customer to discuss equipment and network problems, and to provide case status updates, including the reasons for any problems encountered and the workarounds/solutions that are being tried, Document network design requirement and update design document time to time, Validation of MOPs and assisting partner and customer during migration/implementation, Adhere to Juniper process and provide best practices to help customer optimize/design network with worldwide trend/solutions, Proactive alerts on security threats, compliances, bulletins & procedures, Job Requirements: Bachelor degree in engineering with 12+ of experience with relevant network troubleshooting experience Proven experience in designing and managing large service Provider networks, Strong influencing skills, design, consultation, and presentation experience directly related to operational experience, Understand Service provider core & edge network, Troubleshoot complicated hardware and software issues, replicate customer environments and network problems in the lab, Strong Junos skills and understanding of product architectures, Strong Service Provider background, large Enterprise/ISP network design & solution provider skills The ability to work independently and to function in a team environment, Strong customer interface and presentation skills, Effective communication and teamwork skills as the role works with many organizations within Juniper as well as with the customer, Effective written communications as the status of Design projects and network problems must be regularly communicated, Demonstrated ability to manage multiple projects and work calmly under pressure, Excellent knowledge of TCP/IP fundamentals Strong on Routing protocols & MPLS knowledge e-g ISIS, OSPF, BGP, RSVP, LDP, IPv6 & Routing Policies, 6VPE/PE Understanding on VPN technologies (e-g L2VPN, L3VPN, VPLS) Layer 2 protocols and technologies such as POS and Ethernet Strong knowledge on Class of service, HQOS Preferred Certifications JNCIE or CCIE Hands-on knowledge on Juniper Hardware: MX, QFX, PTX, SRX series is a strong plus, Strong communication, presentation and interpersonal skills, Other expectations and capabilities: Analyse Information Gathers and analyses the most critical information needed to understand problems Analyses problems and issues from different points of view, breaks down problems into manageable components and determines root causes, Demonstrate Professional Judgment Applies accurate logic and common sense in coming to conclusions, recognizes the implications and risks of actions and decisions Makes timely decisions on problems/issues requiring immediate attention and chooses courses of action that are uniform with policies, procedures, and rules, Understand Quantitative Data Demonstrates an understanding of the use and interpretation of key quantitative/financial measures Uses quantitative information to draw accurate conclusions and guide actions, Address Customer Needs Asks questions and seek feedback from customers to accurately identify customer requirements, expectations and needs Addresses customer needs by involving the right people (resources) at the right time and periodical follow ups, Achieve Expected Results Shows strong commitment to achieving meaningful results Takes timely action to address important issues, Support Performance Improvement Ensures that outputs, products and services are of high quality Identifying and suggesting processes and practice improvement ideas through appropriate metrics and data, Build Relationships Builds good rapport with people throughout the organization Relates to others in an accepting, positive and respectful manner, regardless of their organizational level, personality, or background, Demonstrate Integrity Sincere and acts in accordance with stated policies and practices and completes related training, Adapt and Learn Demonstrates adaptability to changing needs, priorities or opportunities, recovers quickly from setbacks and willing to incorporate feedback, About Juniper Networks Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era We do this with products, solutions and services that transform the way people connect, work and live We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world Additional information can be found at Juniper Networks (juniperDot net) or connect with Juniper on Twitter, LinkedIn and Facebook, WHERE WILL YOU DO YOUR BEST WORK Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bengaluru, Juniper is a place that was founded on disruptive thinking where colleague innovation is not only valued, but expected We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work At Juniper we believe this is more than a job it's an opportunity to help change the world, At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together If you think you have what it takes, but do not necessarily check every single box, please consider applying Wed love to speak with you, Additional Information for United States jobs: ELIGIBILITY TO WORK AND E-VERIFY In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire, Juniper Networks participates in the E-Verify program E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers, Information for applicants about E-Verify / E-Verify Informaci?n en espa?ol: This Company Participates in E-Verify / Este Empleador Participa en E-Verify Immigrant and Employee Rights Section (IER) The Right to Work / El Derecho a Trabajar E-Verifyis a registered trademark of the U S Department of Homeland Security, Juniper is an Equal Opportunity workplace We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic All employment decisions are made on the basis of individual qualifications, merit, and business need, Show more Show less

Role Responsibilities: Act as the technical liaison for customer programs and engineering teams Attend and coordinate design reviews, software evaluations, and validation meetings Manage product issue tracking, testing, and documentation for Visteon products Ensure on-time customer support, system integration, and delivery coordination Key Deliverables: Deliver validated hardware and software configurations to customers Troubleshoot and resolve product or system-level issues in vehicle and bench setups Maintain customer open items list, part number matrices, and change requests Support vehicle testing, breadboard setups, and system flashing

Role Responsibilities: Act as the technical liaison for customer programs and engineering teams Attend and coordinate design reviews, software evaluations, and validation meetings Manage product issue tracking, testing, and documentation for Visteon products Ensure on-time customer support, system integration, and delivery coordination Key Deliverables: Deliver validated hardware and software configurations to customers Troubleshoot and resolve product or system-level issues in vehicle and bench setups Maintain customer open items list, part number matrices, and change requests Support vehicle testing, breadboard setups, and system flashing

Role Responsibilities: Act as the technical liaison for customer programs and engineering teams Attend and coordinate design reviews, software evaluations, and validation meetings Manage product issue tracking, testing, and documentation for Visteon products Ensure on-time customer support, system integration, and delivery coordination Key Deliverables: Deliver validated hardware and software configurations to customers Troubleshoot and resolve product or system-level issues in vehicle and bench setups Maintain customer open items list, part number matrices, and change requests Support vehicle testing, breadboard setups, and system flashing

Must have prior L&D experience in Hotel / Fine Dining Restaurants Lead and guide the training team Draft the training process across all verticals Training Need Analysis Organizing and maintaining the yearly training calendar Allocating course dates for trainees and trainers Develop Training Content Coordinating course training materials Updating Training Records System Tracking the training budget Planing and conducting Classroom training, On Job training Formulate and follow Training Evaluation Methodology Providing training support for Ops Roll Out

The Technical Customer Interface manager is responsible to make the bridge between the customer, in front office, and the remote development team Its main accountability involves ensuring that the product being developed remotely will fulfill customer and regulatory requirements with respects to the contractual scope (based on as sold) and according to the project QCD commitments Acts as front office with customer, thus, by delegation of Chief of Development, as technical authority and accountable of contractual technical requirements and project QCD deliveries Reports directly to: Hierarchically to Head Head of Technical Customer Interface (or ProjectDevelopmentDirector-India) Functionally to Chief of Development (+ Project Manger) Network & Links Customers Technical representatives, Third parties (if any) Project or Sub-System Managers; Project X Managers (PrXM), Train Performance Manager, Train X Engineers (TxE), PrRAMSM, Site Engineering Planning Manager, Site Engineering Quality Manager, complete engineering project team Engineering Metier Leaders Leading Unit / Participating Units CoD(s) Key accountabilities: As front office, he/she acts as mediator between the customer and the remote project development team Is in interface with customer to, Organize technical meetings and reviews with the remote development team and in appropriate time with consideration of theproject schedule Clarify technical contract requirements (operational, performances, usability, reliability, safety) and ensure that engineering solution will satisfy customer / final users (train staff, maintenance staff, passenger) concerns Report what the engineers have determined to be doable within the given constraints (re-use, platform, planning, budget) and projects QCD decision Follow-up Train level operational effectiveness performances all along project life-cycles Support Chief of development on trade-off and endorse towards the customer decisions Ensure that any deviation with the contract that is triggered by the costumer is tracked, recorded and officially approved as Variation Order that address the Technical Amendment. Pay attention to address in anticipation any underlying risks that could jeopardize customer interest Synchronize the Rolling Stock Development with third parties involved by customer, to ensure a seamless integration of the rolling stock and in control of the product configuration Is in interface with the remote project development team to Get the right level of expertise to support technical meetings / reviews with customer Coordinate contractual deliverables with respect to commitments Follow-up product developments and monitor train level operational effectiveness performances Close the loop on trade-off conclusion and on related decisions Update the contractual baseline Participate as customer voice to technical risks and opportunities management With the metiers Leverage of best practices from metiers to enhance project influency and influence customer on the same Performance measurements: Compliance to contractual requirements On time delivery Customer satisfaction Job Specifications Qualitification : Master's Degree, Desireable: Specialisation in System Engineering

18+ years architect in Embedded, Firmware, Linux, IoT and Industrial Automation Protocol Architect, SWArchitecture, Designs, C C++ ( mandatory), excellent customer interactions skills, must work on proposal creation, articulation in word ppt, excellent oral written communications, has proven hands-on experience working on Sensors, Devices, Gateways and IoT cloud platforms, experience working with Honeywell, SE, ABB, Emerson, Philips, Advantech, etc Ability to understand customer needs and convert to requirements, formulate delivery plan/engagement, very good in estimation techniques, has proven hands-on and identify talent within externally He needs to be excellent customer interaction, communication skills with proven experience working with US, UKand European counterparts Knowledge implementation of code generation,coverage like coverity, etc Knowledge of Development tool chains, createsolutions, innovative approaches, can work independently and guide technicalteams

At Visteon, the work we do is both relevant and recognizednot just by our organization, but by our peers, by industry-leading brands, and by millions of drivers around the world. Thats YOUR work. And, as a truly global technology leader in the mobility space, focused on building cross-functional AND cross-cultural teams, we connect you with people who help you grow. So here, whatever we do is not a job. Its a mission. As a multi-billion-dollar leader of disruptive change in the industry, we are shaping the future, while enabling a cleaner environment. No other industry offers more fast-paced change and opportunity. We are in the midst of a mobility revolution that will completely change the way we interact with our vehicles, reduce the number of car accidents and fatalities, and make the world a cleaner place. Visteon is at the epicenter of this mobility revolution. Two major trends in the automotive industry the shift to electric vehicles and vehicles with autonomous safety technologies have created unique opportunities for Visteon. We are the only automotive provider focused exclusively on cockpit electronics the fastest-growing segment in the industry. And our team is ready for YOU. To show the world what you can do. Detailed description: Application Engineer Roles & Responsibilities The Application Engineer is mainly focused on customer service. Primarily engineering support as the customer needs change. Role Description / Responsibilities: Primary point of contact for all technical program related matters. Often on-site at customer. Establish and maintain a good and effective Customer relationship: Liaison between customer-Visteon PD/ Visteon Mfg. Coordination of customer feedback with manufacturing and PD teams. Assist customer in areas related to Visteon products. Investigate issues/roadblocks and assure customer satisfaction in a consistent manner as per Visteon policies. Identify and provide reliable solutions through all stages of the product development. Present and explain information in a clear manner to Customer. Maintain accurate documentation and provide updates of open items list. Understand and convey Customers design requirements and specifications to the PD team. Attend / coordinate all Customer meetings as required (PAT, Design Reviews, TDRs, Software Reviews, etc) Develop a working knowledge of the product line and vehicle line to be able to support the customer needs. Coordination of part delivery. Development and prototype parts for breadboards. Ensure latest HW and SW are provided, replace or re-flash as required. Ensure exceptions/known limitations are communicated. Always confirm parts are in good condition before deliver. Coordination of system modules and set-up for Visteon SW and Validation. Support the Customer with vehicle level testing (in vehicle and breadboard). Prepare deliverables such as test plans, guides, manuals in coordination with Requirements and SW team. Perform vehicle/product troubleshooting. Engineering Interface Participate in Visteon PD team meetings (Whiteboard, CCB, Peer Reviews, PTO, TDRs, etc.) Support change control process for Customer requested changes (DCRs) as required. Quality Ensure closure of all Customer issues (AIMs, etc.) via their system in the time required. Support TQCM. Initiate VPRS for program / warranty issues. Customer Deliverables Software releases Spec version control matrix Customer open items Part number matrix sheet Vehicle validation plan Supports Re-flashing events Breadboard, vehicle and bench testing Customer meetings Customer part deliverables and reviews Design changes request Visteon project team meetings Upload specifications as required on TcSE More Good Reasons to Work for Visteon Focusing on the Future Our company strategy focuses on leading the evolution of automotive digital cockpits and safety solutions. This strategy is driven by constant innovation, and you will support our efforts through your role. We are recognized across the industry for innovation. We have a strong book of business that is expected to drive future growth, along with a customer base that includes almost every automotive manufacturer in the world. Company Culture Working at Visteon is a journey in which our employees can develop their strengths and advance their careers while making a difference globally. Join us and help change the world and how we interact with our vehicles. Visteon is where the best technical talent creates the future. Learn more about our culture here. Competitive Compensation and Benefits Visteon offers competitive salaries and benefits and an environment that encourages employees to achieve their career goals. About Visteon Visteon is a global technology company serving the mobility industry, dedicated to creating a more enjoyable, connected and safe driving experience. The companys platforms leverage proven, scalable hardware and software solutions that enable the digital, electric, and autonomous evolution of our global automotive customers. Visteon products align with key industry trends and include digital instrument clusters, displays, Android-based infotainment systems, domain controllers, advanced driver assistance systems and battery management systems. The company is headquartered in Van Buren Township, Michigan, and has approximately 10,000 employees at more than 40 facilities in 18 countries. Visteon reported sales of approximately $2.8 billion and booked $5.1 billion of new business in 2021.Learn more at www.visteon.com . Follow Us For more information about our company, technologies and products, follow us on LinkedIn, Twitter, Facebook, YouTube and Instagram. You can also follow our careers-focused channels on Twitter and Facebook to keep up with our latest job postings and the great work our employees are doing.

Skills: Direct Sales, Team Leadership, Project Coordination, Career Counseling, Teaching, Education,. Company Overview. Touchstone Educationals LLP is a leading visa and immigration consultancy firm with a network of branches across Punjab and Haryana. We have been providing expert and personalized services for those seeking to study in Canada and Australia for over two decades. With a team of experienced professionals and a commitment to client satisfaction, Touchstone Educationals LLP is dedicated to helping students achieve their study abroad goals. Job Overview. Mid-Level:4 to 6 years of experience | Full-Time | Bhatinda, Punjab, India. Qualifications And Skills. 4 to 6 years of experience in sales or a related field. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Ability to work well in a team and independently. Ability to build and maintain relationships with clients. Problem-solving and negotiation skills. Should have direct Sales experience. Roles And Responsibilities. Support the sales team in achieving their targets. Coordinate and communicate with clients to ensure a smooth sales process. Assist in preparing sales proposals and presentations. Follow up with potential clients to answer any queries or provide additional information. Maintain accurate records of sales activities and customer interactions. Generate sales reports and analyze data to identify trends and opportunities. Develop and maintain strong relationships with clients and key stakeholders. Collaborate with team members to improve sales processes and strategies. Stay updated with industry trends and competitor activities. Conduct market research and identify potential leads. Share resume at resume@touchstone.co.in. call at 9875939310. Show more Show less

Job Details Description At Visteon, the work we do is both relevant and recognized?not just by our organization, but by our peers, by industry-leading brands, and by millions of drivers around the world Thats YOUR work, And, as a truly global technology leader in the mobility space, focused on building cross-functional AND cross-cultural teams, we connect you with people who help you grow, So here, whatever we do is not a job Its a mission As a multi-billion-dollar leader of disruptive change in the industry, we are shaping the future, while enabling a cleaner environment No other industry offers more fast-paced change and opportunity We are in the midst of a mobility revolution that will completely change the way we interact with our vehicles, reduce the number of car accidents and fatalities, and make the world a cleaner place, Visteon is at the epicenter of this mobility revolution, Two major trends in the automotive industry the shift to electric vehicles and vehicles with autonomous safety technologies have created unique opportunities for Visteon We are the only automotive provider focused exclusively on cockpit electronics the fastest-growing segment in the industry, And our team is ready for YOU To show the world what you can do, Its a Mission, not Just a Job As the Technical Quote Lead, you are primarily responsible for the lead new business pursuits/quotes for new products and coordinate with all functions (Customer Regional Engineering, Hardware & Platform Software teams, Product Validation, Program & Commodity Purchasing and Manufacturing) and lead & coordinate associated internal engineering activities You shall have a clear understanding of why, what, and when of an assigned product and shall communicate its story and the business value concisely to all the stakeholders, How You Will Spend Your Days Technical lead for Customer request for information (RFI) & Quotations: Lead multi-functional global engineering internal team Establish & direct engineering team supporting pursuits/quotes within new product line Drive review of new products, Mechanical, HW & SW requirements through engineering team Ensure all assumptions & exceptions are captured and compliance sheets are developed for high level items Coordinate technical deliverables to support quote timeline Drive development of optimal/consistent designs Work with team to review & optimize BOM cost Drive identification of VA/VE and design re-use opportunities Quote documentation: ensuring timely completion of quote documentation such as Customer technical design review (TDR), Bill of Material (BOM), Design & Engineering development assumptions, Manufacturing assumptions, engineering inputs (effort & costs) Work with Product Management & commercial team to derive cost targets and perform read across/walks from other quotes to triangulate Identify long lead items like supplier quotes and kick those activities off ahead of RFx, Work with Manufacturing & Purchasing to determine & align on make/buy strategy early in RFx process or pre-RFx, Work with Purchasing to review supplier quotes and triangulate with similar designs, Work with Manufacturing involving New products Technology Group to ensure we have an optimized assembly process and manufacturing cost Work with Chief Engineer/delivery team to develop delivery timeline & plan Lead for development of pursuit specific demo properties Ensure process compliance during the quote process Support customer milestones and ensure compliance to requirements Support customer specific product demonstrations (Tech shows, etc) Demonstrated skills and abilities as might be expected from a person with: Strong project management skills and ability to manage multiple projects simultaneously Good communication skills; verbal and written with global cultural sensitivity Strong Customer presentation skills Ability to understand hardware, mechanical and software design details High Level system level analysis Understanding of and experience with Automotive Electronics domain Good MS office skills (Excel, Word, Powerpoint, Project and Sharepoint) Ability to work within a constrained deadline (quotes are tightly time bound), Ability to work closely with suppliers for part selections and negotiations, A Plus deep understanding of commercial/business/financial measurement (NPV, IRR, EBIT etc) Self-motivated with ability to lead a global team toward a common goal Education And Experience Requirements Bachelor of Science in Mechanical Engineering / Electronics Engineering / Electrical Engineering or related field with equivalent experience, Minimum 10+ years of Automotive Electronics / Mechatronics Product Launch experience Behaviors Preferred Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Dedicated: Devoted to a task or purpose with loyalty or integrity Motivations Preferred Goal Completion: Inspired to perform well by the completion of tasks Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals Special Requirements (i-e overtime, travel, etc ): Domestic and international travel to internal and customer locations may be required (~10-15%), More Good Reasons to Work for Visteon Focusing on the Future Our company strategy focuses on leading the evolution of automotive digital cockpits and safety solutions This strategy is driven by constant innovation, and you will support our efforts through your role We are recognized across the industry for innovation We have a strong book of business that is expected to drive future growth, along with a customer base that includes almost every automotive manufacturer in the world, Company Culture Working at Visteon is a journey in which our employees can develop their strengths and advance their careers while making a difference globally Join us and help change the world and how we interact with our vehicles Visteon is where the best technical talent creates the future Learn more about our culture here, About Visteon Visteon is a global technology company serving the mobility industry, dedicated to creating a more enjoyable, connected and safe driving experience The companys platforms leverage proven, scalable hardware and software solutions that enable the digital, electric, and autonomous evolution of our global automotive customers Visteon products align with key industry trends and include digital instrument clusters, displays, Android-based infotainment systems, domain controllers, advanced driver assistance systems and battery management systems The company is headquartered in Van Buren Township, Michigan, and has approximately 10,000 employees at more than 40 facilities in 18 countries Visteon reported sales of approximately $2 8 billion and booked $5 1 billion of new business in 2021 Learn more at visteon , Follow Us For more information about our company, technologies and products, follow us on LinkedIn, Twitter, Facebook, YouTube and Instagram You can also follow our careers-focused channels on Twitter and Facebook to keep up with our latest job postings and the great work our employees are doing,

Job Details Description At Visteon, the work we do is both relevant and recognized?not just by our organization, but by our peers, by industry-leading brands, and by millions of drivers around the world Thats YOUR work, And, as a truly global technology leader in the mobility space, focused on building cross-functional AND cross-cultural teams, we connect you with people who help you grow, So here, whatever we do is not a job Its a mission As a multi-billion-dollar leader of disruptive change in the industry, we are shaping the future, while enabling a cleaner environment No other industry offers more fast-paced change and opportunity We are in the midst of a mobility revolution that will completely change the way we interact with our vehicles, reduce the number of car accidents and fatalities, and make the world a cleaner place, Visteon is at the epicenter of this mobility revolution, Two major trends in the automotive industry the shift to electric vehicles and vehicles with autonomous safety technologies have created unique opportunities for Visteon We are the only automotive provider focused exclusively on cockpit electronics the fastest-growing segment in the industry, And our team is ready for YOU To show the world what you can do, Its a Mission, not Just a Job As the Technical Quote Lead, you are primarily responsible for the lead new business pursuits/quotes for Cluster product line and coordinate with all functions (Customer Regional Engineering, Hardware & Platform Software teams, Product Validation, Program & Commodity Purchasing and Manufacturing) and lead & coordinate associated internal engineering activities You shall have a clear understanding of why, what, and when of an assigned product and shall communicate its story and the business value concisely to all the stakeholders, How You Will Spend Your Days Technical lead for Customer request for information (RFI) & Quotations: Lead multi-functional global engineering internal team Establish & direct engineering team supporting pursuits/quotes within Cluster Product Line Drive review of Cluster, Mechanical, HW & SW requirements through engineering team Ensure all assumptions & exceptions are captured and compliance sheets are developed for high level items Coordinate technical deliverables to support quote timeline Drive development of optimal/consistent designs Work with team to review & optimize BOM cost Drive identification of VA/VE and design re-use opportunities Quote documentation: ensuring timely completion of quote documentation such as Customer technical design review (TDR), Bill of Material (BOM), Design & Engineering development assumptions, Manufacturing assumptions, engineering inputs (effort & costs) Work with Product Management & commercial team to derive cost targets and perform read across/walks from other quotes to triangulate Identify long lead items like supplier quotes and kick those activities off ahead of RFx, Work with Manufacturing & Purchasing to determine & align on make/buy strategy early in RFx process or pre-RFx, Work with Purchasing to review supplier quotes and triangulate with similar designs, Work with Manufacturing involving Cluster Technology Group to ensure we have an optimized assembly process and manufacturing cost Work with Chief Engineer/delivery team to develop delivery timeline & plan Lead for development of pursuit specific demo properties Ensure process compliance during the quote process Support customer milestones and ensure compliance to requirements Support customer specific product demonstrations (Tech shows, etc) Demonstrated skills and abilities as might be expected from a person with: Strong project management skills and ability to manage multiple projects simultaneously Good communication skills; verbal and written with global cultural sensitivity Strong Customer presentation skills Ability to understand hardware, mechanical and software design details High Level system level analysis Understanding of and experience with cockpit electronics domain esp Cluster Good MS office skills (Excel, Word, Powerpoint, Project and Sharepoint) Ability to work within a constrained deadline (quotes are tightly time bound), Ability to work closely with suppliers for part selections and negotiations, A Plus deep understanding of commercial/business/financial measurement (NPV, IRR, EBIT etc) Self-motivated with ability to lead a global team toward a common goal Education And Experience Requirements Bachelor of Science in Mechanical Engineering / Electronics Engineering / Electrical Engineering or related field with equivalent experience, Minimum 10+ years of Automotive Electronics / Mechatronics Product Launch experience Highly prefer experience in the Cluster product Behaviors Preferred Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Dedicated: Devoted to a task or purpose with loyalty or integrity Motivations Preferred Goal Completion: Inspired to perform well by the completion of tasks Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals Special Requirements (i-e overtime, travel, etc ): Domestic and international travel to internal and customer locations may be required (~10-15%), More Good Reasons to Work for Visteon Focusing on the Future Our company strategy focuses on leading the evolution of automotive digital cockpits and safety solutions This strategy is driven by constant innovation, and you will support our efforts through your role We are recognized across the industry for innovation We have a strong book of business that is expected to drive future growth, along with a customer base that includes almost every automotive manufacturer in the world, Company Culture Working at Visteon is a journey in which our employees can develop their strengths and advance their careers while making a difference globally Join us and help change the world and how we interact with our vehicles Visteon is where the best technical talent creates the future Learn more about our culture here, About Visteon Visteon is a global technology company serving the mobility industry, dedicated to creating a more enjoyable, connected and safe driving experience The companys platforms leverage proven, scalable hardware and software solutions that enable the digital, electric, and autonomous evolution of our global automotive customers Visteon products align with key industry trends and include digital instrument clusters, displays, Android-based infotainment systems, domain controllers, advanced driver assistance systems and battery management systems The company is headquartered in Van Buren Township, Michigan, and has approximately 10,000 employees at more than 40 facilities in 18 countries Visteon reported sales of approximately $2 8 billion and booked $5 1 billion of new business in 2021 Learn more at visteon , Follow Us For more information about our company, technologies and products, follow us on LinkedIn, Twitter, Facebook, YouTube and Instagram You can also follow our careers-focused channels on Twitter and Facebook to keep up with our latest job postings and the great work our employees are doing,