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1.0 - 5.0 years
1 - 5 Lacs
Kolkata, West Bengal, India
On-site
Greet customers with warmth politeness. Guide them to the area they are required to go. Attend to all guests promptly and courteously; coordinate services as per their requirements. Be aware of customers names, their appointment time and greet repeat customers with recognition and warmth. Help customers fill the registration forms and any related documents. Complete the Registration Process and generate UHID Cards for patients. Handle VIP customers with special attention; ensure all departments are alert and services are smooth. Ensure that customers are comfortable; keep track of them and in case of any changes to their schedule, update them at the earliest. While talking to customers, pay full attention, understand their specific queries and respond appropriately. If you are unable to resolve the query, seek assistance from a senior. Communicate updates of the patients to their relatives time to time. Coordinate patient movement into Consultant chambers; be alert and track waiting patients. Be aware of open slots for walk-in patients; schedule them as per availability. Make bookings (reservations) for the beds if required; book appropriate bed type. Admissions: Receive admission request form from patient. Conduct the admission process smoothly, ensure all documents are duly filled and signed by patient/attendant; all fields are filled in the admission portal; appropriate Bed is blocked Collect deposit. Escort patient to the floor and assigned room. Nursing station and concerned consultant is informed about the admission Administrative: Understand Hospital Information System for carrying out billing jobs. Prepare bills by entering all lab orders, medications, and services given to patients. Ensure day to day report of all the floors |areas reach the concerned authority without fail. Maintain Daily New Registration Tracker , OPD count, Daily Collection Submission. Ensure general cleanliness of the floor. Ensure magazine stands, Value cards stand , pamphlets are fully stocked and displayed correctly. Ensure music is playing and OP area looks fresh and inviting. Communicate clearly between the clinical administration teams to ensure smooth operations. Fulfilling the Service Vision Inter-department Coordination: Responsible for the implementation of the Service Vision ensures personalized care while delivering service. Engages well with Clinicians and colleagues, builds respect and rapport. Coordinates with support departments to ensure customers are comfortable and services are as per standard.
Posted 1 week ago
1.0 - 5.0 years
1 - 5 Lacs
Noida, Uttar Pradesh, India
On-site
Greet customers with warmth politeness. Guide them to the area they are required to go. Attend to all guests promptly and courteously; coordinate services as per their requirements. Be aware of customers names, their appointment time and greet repeat customers with recognition and warmth. Help customers fill the registration forms and any related documents. Complete the Registration Process and generate UHID Cards for patients. Handle VIP customers with special attention; ensure all departments are alert and services are smooth. Ensure that customers are comfortable; keep track of them and in case of any changes to their schedule, update them at the earliest. While talking to customers, pay full attention, understand their specific queries and respond appropriately. If you are unable to resolve the query, seek assistance from a senior. Communicate updates of the patients to their relatives time to time. Coordinate patient movement into Consultant chambers; be alert and track waiting patients. Be aware of open slots for walk-in patients; schedule them as per availability. Make bookings (reservations) for the beds if required; book appropriate bed type. Admissions: Receive admission request form from patient. Conduct the admission process smoothly, ensure all documents are duly filled and signed by patient/attendant; all fields are filled in the admission portal; appropriate Bed is blocked Collect deposit. Escort patient to the floor and assigned room. Nursing station and concerned consultant is informed about the admission Administrative: Understand Hospital Information System for carrying out billing jobs. Prepare bills by entering all lab orders, medications, and services given to patients. Ensure day to day report of all the floors |areas reach the concerned authority without fail. Maintain Daily New Registration Tracker , OPD count, Daily Collection Submission. Ensure general cleanliness of the floor. Ensure magazine stands, Value cards stand , pamphlets are fully stocked and displayed correctly. Ensure music is playing and OP area looks fresh and inviting. Communicate clearly between the clinical administration teams to ensure smooth operations. Fulfilling the Service Vision Inter-department Coordination: Responsible for the implementation of the Service Vision ensures personalized care while delivering service. Engages well with Clinicians and colleagues, builds respect and rapport. Coordinates with support departments to ensure customers are comfortable and services are as per standard.
Posted 1 week ago
1.0 - 5.0 years
1 - 5 Lacs
Mysore, Karnataka, India
On-site
Greet customers with warmth politeness. Guide them to the area they are required to go. Attend to all guests promptly and courteously; coordinate services as per their requirements. Be aware of customers names, their appointment time and greet repeat customers with recognition and warmth. Help customers fill the registration forms and any related documents. Complete the Registration Process and generate UHID Cards for patients. Handle VIP customers with special attention; ensure all departments are alert and services are smooth. Ensure that customers are comfortable; keep track of them and in case of any changes to their schedule, update them at the earliest. While talking to customers, pay full attention, understand their specific queries and respond appropriately. If you are unable to resolve the query, seek assistance from a senior. Communicate updates of the patients to their relatives time to time. Coordinate patient movement into Consultant chambers; be alert and track waiting patients. Be aware of open slots for walk-in patients; schedule them as per availability. Make bookings (reservations) for the beds if required; book appropriate bed type. Admissions: Receive admission request form from patient. Conduct the admission process smoothly, ensure all documents are duly filled and signed by patient/attendant; all fields are filled in the admission portal; appropriate Bed is blocked Collect deposit. Escort patient to the floor and assigned room. Nursing station and concerned consultant is informed about the admission Administrative: Understand Hospital Information System for carrying out billing jobs. Prepare bills by entering all lab orders, medications, and services given to patients. Ensure day to day report of all the floors |areas reach the concerned authority without fail. Maintain Daily New Registration Tracker , OPD count, Daily Collection Submission. Ensure general cleanliness of the floor. Ensure magazine stands, Value cards stand , pamphlets are fully stocked and displayed correctly. Ensure music is playing and OP area looks fresh and inviting. Communicate clearly between the clinical administration teams to ensure smooth operations. Fulfilling the Service Vision Inter-department Coordination: Responsible for the implementation of the Service Vision ensures personalized care while delivering service. Engages well with Clinicians and colleagues, builds respect and rapport. Coordinates with support departments to ensure customers are comfortable and services are as per standard.
Posted 1 week ago
1.0 - 5.0 years
1 - 5 Lacs
Mumbai, Maharashtra, India
On-site
Greet customers with warmth & politeness. Guide them to the area they are required to go. Attend to all guests promptly and courteously; coordinate services as per their requirements. Be aware of customers names, their appointment time and greet repeat customers with recognition and warmth. Help customers fill the registration forms and any related documents. Complete the Registration Process and generate UHID Cards for patients. Handle VIP customers with special attention; ensure all departments are alert and services are smooth. Ensure that customers are comfortable; keep track of them and in case of any changes to their schedule, update them at the earliest. While talking to customers, pay full attention, understand their specific queries and respond appropriately. If you are unable to resolve the query, seek assistance from a senior. Communicate updates of the patients to their relatives time to time. Coordinate patient movement into Consultant chambers; be alert and track waiting patients. Be aware of open slots for walk-in patients; schedule them as per availability. Make bookings (reservations) for the beds if required; book appropriate bed type. Admissions: Receive admission request form from patient. Conduct the admission process smoothly, ensure all documents are duly filled and signed by patient/attendant; all fields are filled in the admission portal; appropriate Bed is blocked Collect deposit. Escort patient to the floor and assigned room. Nursing station and concerned consultant is informed about the admission Administrative: Understand Hospital Information System for carrying out billing jobs. Prepare bills by entering all lab orders, medications, and services given to patients. Ensure day to day report of all the floors |areas reach the concerned authority without fail. Maintain Daily New Registration Tracker , OPD count, Daily Collection & Submission. Ensure general cleanliness of the floor. Ensure magazine stands, Value cards stand , pamphlets are fully stocked and displayed correctly. Ensure music is playing and OP area looks fresh and inviting. Communicate clearly between the clinical & administration teams to ensure smooth operations. Fulfilling the Service Vision & Inter-department Coordination: Responsible for the implementation of the Service Vision ensures personalized care while delivering service. Engages well with Clinicians and colleagues, builds respect and rapport. Coordinates with support departments to ensure customers are comfortable and services are as per standard.
Posted 1 week ago
3.0 - 8.0 years
3 - 6 Lacs
Ghaziabad
Work from Office
Job Title: Receptionist Front Office Executive Company: Diya Greencity (Promoter: Eureka Builders Pvt. Ltd.) Raj Nagar Extension, Ghaziabad A premium affordable housing project with 900+ homes delivered Visit Website https://diyagreencity.com/ Key Responsibilities: Greet and attend to visitors, walk-in customers, and clients courteously. Answer and transfer incoming phone calls ; manage WhatsApp business line. Maintain visitor logbooks , appointment records, and customer inquiry forms. Coordinate with site visit executives, CRM, and sales team for smooth visitor handling. Handle basic admin tasks : document filing, printing, courier dispatch, and stationery management. Maintain the cleanliness and decorum of the reception area. Share brochures, rate sheets, and direct visitors to the appropriate department. Manage incoming mail/documents and ensure timely forwarding. Requirements: 3 to 8 years of experience as a receptionist/front desk executive. Proficient in Hindi and basic English communication . Presentable, polite, and well-organized. Basic computer skills: MS Word, WhatsApp Web, Email. Prior experience in real estate, hospitality, or education industry is a plus. Work Hours: 9:30 AM 6:30 PM (Including Saturdays and Sundays; weekly off on rotation) Key Skills: Front Desk Handling, Customer Greeting, Call Management, Visitor Coordination, MS Office, Communication Skills, Document Filing, Real Estate Reception Location: On-Site Diya Greencity Site Office, Raj Nagar Extension, Ghaziabad Google Maps https://maps.app.goo.gl/6CGd6QQu8tDKosH88 How to Apply: Call / WhatsApp: +91-9643546733 Email: hr@diyagreencity.com Subject: Receptionist – Diya Greencity Application ”
Posted 1 month ago
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