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Customer Delight Manager

1 - 5 years

2 - 4 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Roles and Responsibilities Manage customer complaints and feedback to improve overall customer satisfaction. Develop and implement effective strategies for resolving complex issues. Collaborate with cross-functional teams to identify root causes of problems and implement solutions. Analyze data to track key performance indicators (KPIs) related to customer delight. Provide training and coaching to team members on best practices for handling customer interactions.

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Solarsquare Energy
Solarsquare Energy

Renewable Energy, Solar Energy

Mumbai

51-200 Employees

9 Jobs

    Key People

  • Kartik Soni

    Co-founder & CEO
  • Raghav Reddy

    Co-founder & COO

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