Posted:1 week ago|
Platform:
On-site
Full Time
1. To contribute to creating and maintaining good customer relationships and ensuring smooth service team operations by responding to customer and prospect queries.
2. To contribute to achieving service ROs for the company either by calling or answering requests in a fast-paced environment to potential customers and directing the prospects to the service team.
3. Provide troubleshooting assistance for customer issues and relevant problems, redirect problems to correct resources and properly escalate unresolved queries to the next level of support.
4. To be responsible for generating and providing the list of customers’ details as follows :
a. Thanking customers on 3rd day feedback
b. Service Reminder SMS
c. Intimation for Vehicle Pick Up
d. Birthday and Wedding anniversary wishes
e. Festival wishes
5. Maintain professional and technical knowledge by attending workshops, seminars, journals and contribute for the growth and customer satisfaction of the company.
6. Ensure the housekeeping standards and 5S benchmarks / Go Green initiatives are adhered in the department.
Job Type: Full-time
Pay: ₹13,000.00 - ₹15,000.00 per month
Benefits:
Schedule:
Work Location: In person
Chandra Honda
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
Experience: Not specified
2.0 - 3.0 Lacs P.A.
Experience: Not specified
1.56 - 1.8 Lacs P.A.
Kolkata, West Bengal, India
Salary: Not disclosed
Mohali
Experience: Not specified
2.16 - 2.88 Lacs P.A.
1.44 - 1.8 Lacs P.A.
2.4 - 2.64 Lacs P.A.
Experience: Not specified
1.68 - 1.92 Lacs P.A.
Experience: Not specified
2.4 - 2.64 Lacs P.A.
3.6 - 3.6 Lacs P.A.
1.68 - 2.16 Lacs P.A.
