Customer Care Executive

0 years

1 - 2 Lacs

Posted:1 month ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Care Executive in our Service Department, you will be at the forefront of delivering exceptional customer experiences. Your primary responsibility is to ensure customer satisfaction by addressing inquiries, resolving issues, and providing support related to our products and services.

Responsibilities

Customer Interaction:

Respond promptly and courteously to customer inquiries via phone,

Provide accurate information about products, services, and order status.

Issue Resolution:

Product Knowledge:

Documentation:

Feedback Collection:

Communication:

Qualifications:

Degree or Diploma Certification

Proven experience in customer service or a related field will be a plus

Excellent communication and interpersonal skills.

Female candidates can only apply

Job Type: Full-time

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Schedule:

  • Day shift

Work Location: In person

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