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Customer Care Associate

1 - 3 years

2 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities Engage with customers via phone calls to promote and sell products/services. Identify customer needs and provide tailored solutions to maximize sales. Handle objections and queries professionally to ensure a smooth sales process. Maintain accurate records of customer interactions and sales transactions. Meet and exceed sales targets and KPIs set by the organization. Collaborate with team members and managers to optimize sales strategies. Ensure compliance with company policies and industry regulations . Preferred candidate profile 1-3 years of experience in voice-based sales or customer service. Strong persuasion and negotiation skills . Excellent verbal communication and active listening abilities. Ability to work in a fast-paced, target-driven environment . Familiarity with CRM tools and sales techniques . High school diploma or Bachelors degree in Business or related field (preferred). Willingness to work in rotational shifts , including weekends.

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