8 Customer Account Jobs

Role & responsibilities Customer Service Management: Develop and implement customer service policies and procedures. Ensure prompt and effective resolution of customer complaints and issues. Monitor customer service metrics to ensure high levels of customer satisfaction. Train, mentor, and supervise customer service representatives. Customer Accounting Management: Manage customer accounts, including billing, payments, and collections. Oversee the reconciliation of accounts and resolve discrepancies. Ensure compliance with regulatory requirements related to customer accounting. Develop and implement strategies to improve efficiency and accuracy in customer accounting processes. Team Leadership: Lead and motivate a team of customer service and accounting professionals. Conduct regular performance evaluations and provide feedback and coaching. Foster a positive and collaborative work environment. Reporting and Analysis: Prepare regular reports on customer service and accounting activities for management review. Analyze data to identify trends and opportunities for improvement. Make recommendations for operational enhancements based on analysis and feedback. Cross-functional Collaboration: Collaborate with other departments, such as sales, operations, and compliance, to ensure seamless customer service delivery. Participate in cross-functional projects and initiatives as needed. Preferred candidate profile Bachelors degree in Business Administration, Finance, Accounting, or a related field. Proven experience in customer service management and customer accounting within the financial services industry, preferably in an NBFC. Strong leadership and managerial skills with the ability to effectively supervise a team. Excellent communication and interpersonal skills. Analytical mindset with the ability to interpret data and make data-driven decisions. Knowledge of regulatory requirements and best practices in customer service and accounting.

JOB DESCRIPTION POSITION TITLE Accountant Accountant DATE OF ISSUE JOB PROFILE IN JOB CATALOGUE 8604 Imerys Vizag Private. Limited. Ass. Manager Finance LOCATION DIVISION/COMPANY REPORTS TO (position) Vizag JOB SUMMARY/PURPOSE The purpose of the Accountant position is to provide Effective Receivables Accounting and keep up day to day receivables tracking. Effective Capex Booking and reporting and effective and efficient Capex supplier payment / invoice processing function and keep up to date of day to day accounting. Proper Vouching and back up documents for Audit Completion Periodic Bank Reconciliation and Vendor Reconciliation Monitor Timely payment of Statutory Dues like TDS / PF / PT / GST and prepare workings and supporting for filing of respective TDS/GST returns Support Assistant Finance Manager in workings for Reporting month closing / quarter closing and annual closing. JOB SCOPE/DIMENSIONS At Imerys Vizag Private Limited, plant to Manufacture Calcium Aluminate Binder with a 30,000 TPA Capacity, Visakhapatnam, Andhra Pradesh, India. KEY TASKS AND RESPONSIBILITIES List also the main Key Performance Indicators on which the incumbent on which be evaluated Working Knowledge on ERP is a must preferably ACCPAC Good Knowledge in Accounting Principles and maintenance of Day to Day Accounts Hands on experience in Reconciliation of Customer Accounts Proper maintenance Accounts Receivables and making follow up with CSE Teams with the due dates as per payment terms Follow up with Vendors for pending Invoice Filings in GST for Input Credit Support Finance Manager in checking Invoices of Vendors & Suppliers of CAPEX with Contracts and Agreements and on Accounting such Invoice and adjustment of Advance Amount and accounting for Retention Money. Hands on experience in statutory payments like GST, TDS, PF and ESI Working Knowledge and hands on Experience in preparation and filing of TDS and GST returns Knowledge in preparation of MIS and support Assist Finance Manager in preparation of Monthly Closing and MIS reports Liaise with Auditor for Audit of Annual Accounts Skills in MS Office is must JOB SPECIFICATIONS Education and Experience requirements The candidate should be a Post Graduate in Commerce with about 5 years of Experience or a Graduate in Commerce from a repted University with abouut 7-8 years of Experience. Preferably Female Knowledge, skills, Imerys Leadership Behaviors Excellent at communication & motivation Self-motivated and highly flexible Positive attitude and a solution-driven approach Team working skills Imerys Leadership Competencies 1. Cares for Self and Others: You demonstrate self-awareness and nurture an inclusive and safe environment, empowering people to do their best. 2. Collaborates for Success: You work together across boundaries to achieve shared goals. 3. Commits to Customers: You understand (internal and external) customer needs and take action to meet them. 4. Drives Results: You deliver sustainable results and strive for excellence. 5. Shapes the Future: You think in long-term scenarios, anticipate future challenges and opportunities while prioritising sustainability.

Brief Job Description: Client communication and follow end customer protocols during our inspections and educate the inspectors based on the client procedure / SOP requirements. Key Results Areas ( KRAs) & Key Deliverables : Good in communication and handle the end customer accounts without any complaints. Technical / Behavioral / Managerial / Critical Skills Desired: Textile Background. Experienced in production and quality control field and good in client communication. Good communication skill. Good in decision making. Good in solution providing. Responsible and Honest. Qualifications: Degree or Diploma in Textiles. Interested candidates please share CV on sayeeda.pathan@sgs.com

Manage day-to-day operations for multiple client accounts Ensure timely documentation & shipment coordination Update systems (Edison/LIMA/Nexus) and maintain reports Coordinate with carriers, backend & finance teams Strong knowledge of shipping docs Required Candidate profile 3–5 years in freight forwarding with expertise in Nexus or similar systems, documentation handling (DO/CRO, BL), SOP compliance, and cross-functional coordination to manage deadlines and exceptions

Job Title: Container Management Support (Customer Container Accounts) Job Overview: Support the daily manual booking and maintenance of customer container accounts to ensure accurate and timely data handling. Assist with the transition of container management tasks to a permanent team setup. Key Responsibilities: Perform daily manual booking and updates of customer container accounts (about 2 hours per day). Maintain accuracy and traceability of all booking data. Provide delivery note scans regularly to relevant colleagues. Collaborate closely with the current leasing employee to understand and document container management processes. Help develop a plan for permanently redistributing container management tasks within the team or through outsourcing. Note- Candidate must be ready to join us within 30 days.

Looking for Contract operations. Look for 3+ years of experience. Process all revenue generation contracts. Create and maintain customer accounts in SAP. Work with other teams, sales, Legal, Credit, and Deal Desk. Excellent Communication. Proficient in MS Office. Shift Timie- EMEA OR NA(Need to be flexible) Job Location-Bangalore Hybrid- 3 (3 days in office) What you'll Do Acquire and maintain a solid understanding of the complete contract process. Support all activities related to, but not limited to, customer account management, business consultation, contract validation and execution, order processing, and provisioning products. Learn and adhere to company related procedures and processes. Manage the processing of incoming revenue generating contracts in accordance with established procedures. Set up and maintain customer records within systems per established procedures. Handle incoming queries. Status reporting. Work as part of a distributed team to achieve common goals and objectives. Quarter-end activity. Business Continuity participation. System testing. Project participation. Work with internal teams including Sales, Legal, Credit, and Deal Desk. What you need to succeed Proven experience in a similar role. Understanding of Quote to Cash / Order Management / Contracts etc Bachelor's Degree or equivalent experience. Be flexible to shift across APAC / EMEA / North America time zones per business requirements A familiarization with SAP, MS Word, Excel, and Outlook. A general knowledge of the contract process at the commercial level. An ability to multi-task, prioritize, and work to a very high level of accuracy. Excellent interpersonal and communication skills. Role & responsibilities Preferred candidate profile

Role : Account Manager Exp : 5 Years Pack : 20LPA Quali: Any graduation Must have : 400 Account handling,Salesforce,B2B& handling International customer account,Exc communication with accent. Shift : 6:30Pm to 3:30AM Regards, Bhuvana 9150760085

Job Description Summary As a Workday Finance Functional Consultant, you will be responsible for providing expert guidance and implementation support for Workday Finance . You will work closely with clients to understand their financial processes, configure Workday solutions to meet their needs, and ensure a smooth deployment and implementation. Requirements: 3 to 8 years of experience as a Workday Finance Functional Consultant with a proven record of successful implementations. Workday Finance certification (C2C/P2P/R2R) and strong expertise in any 2 modules like Customer Accounts, Contracts, Procurement, General Ledger , AP, AR, and Financial Reporting. Hands-on experience with full implementation lifecycle including data migration, testing, training, and post-go-live support. Strong understanding of Workday Finance best practices, business processes, and reporting (calculated fields are a plus). Excellent communication, client-facing, and stakeholder management skills. Preferences: Additional certifications in modules such as Business Assets, Expenses , Inventory, Budgets, or SCM. Bachelor's degree in Finance , Accounting, Business Administration, Information Systems, or a related field.