CSR (Customer Service Representative)

3 years

2 - 0 Lacs

Posted:2 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Opening: Customer Support Executive – International Voice Process

Location: Mumbai (Western Line: Churchgate to Bhayander) / Airoli

Process: US Telecom (Inbound Voice)

Type: Full-time, International Voice Process (No chat)

Eligibility:

* Education:

  • * HSC + 6 months BPO experience
  • * OR Graduate (Fresher/Experienced)
  • * OR SSC + 3 years Diploma / HSC + 3 years Diploma

* Age: 21–32 years

* Skills:

  • * Excellent English communication
  • * Comfortable with night shifts (24×7 operations)
  • * Marksheets & passing certificate mandatory

Salary & Benefits:

  • * Salary (In-hand): ₹18,150 + ₹4,000 night shift allowance = ₹22,150/month
  • * CTC: ₹20,100/month

* Shifts:

  • * US: 4:30 PM – 1:30 AM (9 hours)
  • * Other shifts possible based on process (US/Australia/UK)
  • * 5 working days, 2 rotational weekly offs
  • * Joining: Immediate (within 1–2 days)
  • * Transport: Home pickup & drop (within transport boundaries)

Interview Rounds:

  • * HR
  • * Versant (communication test)
  • * Operations round

Job Types: Full-time, Permanent

Pay: ₹18,000.10 - ₹20,000.53 per month

Benefits:

  • Health insurance
  • Provident Fund

Application Question(s):

  • Do you have any prior work experience in BPO. If yes, please elaborate?
  • Current CTC/ Expected CTC?

Education:

  • Bachelor's (Required)

Location:

  • Mumbai, Maharashtra (Required)

Shift availability:

  • Overnight Shift (Preferred)
  • Night Shift (Required)

Work Location: In person

Speak with the employer
+91 9571862277

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