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Bombax Logistics Pvt. Ltd.
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CSR (Customer Service Representative) Courier & Logistics Industry -Male

CSR (Customer Service Representative) Courier & Logistics Industry -Male

Bombax Logistics Pvt. Ltd.

3 years

0 Lacs

Mumbai, Maharashtra

Posted:1 month ago| Platform: SimplyHired logo

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Skills Required

Microsoft Excel Customer service English Bachelor's degree

Work Mode

On-site

Job Type

Full Time

Job Description

Roles and Responsibilities Answering calls from customers regarding their shipments Address customer grievances Coordinate with hubs to collect information about shipment delays Assist with online booking of shipment Desired Candidate Profile Male candidates preferred Should know how to talk in English fluently Strong knowledge of Excel Able to work independently yet a good team player and a quick learner Experience of handling customer complaints preferred Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Schedule: Day shift Morning shift Ability to commute/relocate: Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: total work: 3 years (Preferred) Customer service: 3 years (Preferred) Language: English (Preferred) Hindi (Preferred)

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CSR (Customer Service Representative) Courier & Logistics Industry -Male