Collection Associate - Personal Loans Hdb Financial Services

2.0 - 7.0 years

2 - 7 Lacs

Chennai, Tamil Nadu, India

On-site

Key Responsibilities: Collection and Recovery: Manage and execute collection and recovery efforts specifically for the Cross Sell portfolio of personal loans. Portfolio Management: Take ownership of an individual collection portfolio, ensuring timely follow-up and resolution of cases. Reporting and Documentation: Accurately update visit trails and details of money collected on the designated mobile application. Field Visits and Asset Tracking: Conduct 100% visits on all assigned cases, actively tracking asset utilization and availability where applicable. Target Achievement: Strategize and manage daily and weekly collection targets to consistently meet and exceed monthly goals. Compliance and Audit: Ensure strict adherence to all established collection processes, compliance guidelines, and prepare for audit-related activities. Deposit Management: Guarantee no delays in the deposition of collected funds. Preferred Candidate Profile: Education: Graduate in any discipline. Experience: 2 to 4 years of relevant experience in cross-sell collections. Skills: Excellent communication and interpersonal skills. Pleasing personality with a professional demeanor.

Posted 3 weeks ago

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