International BPO professional Linchpin Technologies

0.0 - 5.0 years

0 - 5 Lacs

Mohali, Punjab, India

On-site

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Key Responsibilities: Manage inbound and outbound customer interactions across global markets Resolve queries related to services products billing or account concerns Maintain accuracy and professionalism in every customer interaction Update and maintain detailed records in CRM systems Meet defined quality standards and productivity metrics Collaborate with internal teams for issue resolution and process improvement Candidate Profile: Strong command of spoken and written English Graduate or undergraduate with excellent customer handling skills Experience in international voice or chat process is a plus Adaptable to night shifts and flexible work schedules Tech-savvy with a quick learning attitude Immediate joiners preferred

Posted 2 weeks ago

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