CRM Executive

Job Title: CRM Executive

Company Name: NextGen Property Adviser

Project Name: Divine Space

Job Location: Tellapur

Experience: 0 to 1 Years

Job Description

We are seeking for a candidate who is responsible for engaging with clients after the completion of sales to ensure a high level of customer satisfaction and to facilitate additional services and referrals.

Roles & Responsibilities

• Coordinating with customers in their sales documentation.
• Coordinate with bank and assist clients in loan documentation and process.
• Handling customer grievances – related to payment issue, loan process issues, customization in unit issues, possession & clearance formality issues.
• Coordinating with team for due & pending instalments, collection updating, processing & filing of all documents.
• Planning & Co-ordination on agreement for sale registration process.
• Provide post sales services, assist clients in completing all necessary post sales documentation and ensure all legal and compliance standards are met.
• Gather client feedback to improve future sales strategies and overall customer service.
• Offer and manage additional services such as home improvement, interior design referrals or property management services.
• Maintain detailed records of post-sale interactions and provide regular reports to management on client satisfaction and post sales activity.

You will be a good fit, if you have

• Bachelor’s Degree in any discipline.
• Proven work experience in CRM, preferably in real estate or banking (Home loan).
• Detail-oriented with a capability for problem solving.

Job Type: Full-time

Pay: Up to ₹300,000.00 per year

Application Question(s):

• What is your current CTC ?
• What is your Expected CTC ?
• Are you comfortable working in Tellapur, Osman Nagar Location ?

Experience:

• CRM Executive - Real Estate: 1 year (Required)

Work Location: In person