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Hira Walraven Installations Systems
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CRM Coordinator - Pune Location

CRM Coordinator - Pune Location

Hira Walraven Installations Systems

7 - 12 years

5 - 14 Lacs

Pune

Posted:2 days ago| Platform:

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Skills Required

Zoho Crm Implementation CRM

Work Mode

Work from Office

Job Type

Full Time

Job Description

Position - CRM Coordinator

Location - Pune (Baner) Work From Office

Role & responsibilities

Provides continuous communication to the customers about the samples, orders and other logistic issues.
Replying to customers written and verbal correspondences in a timely manner that will increase customers satisfaction; latest within 24 hours.
Confirming receipt of new samples requests and provides customers with continuous updates about their samples status on a weekly basis.
Update customers with information about the documents for their shipments as well as status of their shipped containers.
Co-ordinates with various factory units the processing of all customers’ needs to speed up the execution of these needs in order to be able to increase customer’s satisfaction. This includes samples follow-up and approvals, pending in orders and processing of documentation plus any other special requests.
Should have good experience in CRM & ZOHO.

a.ingle@rhira.com

Current CTC -

Expected CTC -

Notice Period -

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