6 Crm Configuration Jobs

SAP CRM Technical Professional - J49181 Technical Capabilities: SAP CRM Design and Development: 7+ years of experience. Full Cycle Implementations: 3+ full cycle implementations as a CRM Technical Consultant. Web UI and BOL Programming: Strong hands-on experience. SAP CRM Middleware: Strong knowledge and debugging skills. CRM Configuration: Good understanding. OData Services and Webservices: Experience required. Enhancement Framework: Strong hands-on experience. BADIs and Interface Programming: Proficient. Performance Tuning: Demonstrable experience. ALE, EDI, IDocs, BAPI, RFCs, ABAP Proxies: Proven experience. Responsibilities: Design and develop SAP CRM solutions. Implement and manage full cycle CRM projects. Debug and optimize SAP CRM middleware. Configure CRM systems to meet business requirements. Develop and enhance OData services and webservices. Utilize enhancement frameworks and BADIs for custom solutions. Resolve complex technical issues independently. Write and validate technical specifications. Collaborate with distributed teams and environments. Present technical solutions effectively. Qualifications: 7+ years of experience in SAP CRM Design and Development. 3+ full cycle implementations as a CRM Technical Consultant. SAP CRM Certification (preferred). Functional area knowledge in services (preferred). Experience in the utilities domain (preferred). Excellent troubleshooting, analysis, and problem-solving skills. Ability to work independently and proactively. Strong verbal and written communication skills. Education- BE-Comp/IT,BE-Other,BSc-Comp/IT,BSc-Other,BTech-Comp/IT,BTech-Other

BRIM SOM Consultant Exp: 8-12 years We are seeking a talented BRIM (Billing and Revenue Innovation Management) SOM (Subscription Order Management) Consultant to join our team. The ideal candidate will have extensive experience in implementing and configuring BRIM SOM solutions, particularly within SAP environments. As a BRIM SOM Consultant, you will work closely with clients to understand their business requirements, design solutions, and implement BRIM SOM modules to streamline their subscription order management processes. Roles/Responsibilities: In charge of planning and executing BRIM SOM implementation/integration/support. Understanding the current state of technology to define opportunities that create business value by working with customers, end users, and development partners. Working with architects, developers, project managers, and business personnel to define the application and technical architecture structure to ensure that the products and components meet the objectives and performance goals as defined in the requirements. Acquire a thorough understanding of the technical environments' capabilities and limitations. Creating presentation/workshop decks for Blueprint and presenting them to clients is an important skill. Creating Microsoft Visio process flows based on the client's proposals. For the provided solutions, the ability to create Process Definition / Design Documents (PDD), Business Design Documents (BDD), and Business Process Procedures (BPP). Configuring SAP BRIM SOM module and delivering work products/packages in accordance with Client requirements. Strong SAP CRM configuration experience. Integration of the SOM module with other SAP modules, such as SAP CC and CI. Additionally, the candidate should have been involved in the following activities during the SAP implementation life cycle. MUST HAVE: Knowledge of SAP BRIM SOM implementation in support of subscription business models. Strong knowledge of configuration and integration of SOM with CC and CI components of SAP BRIM solution. A minimum of one end-to-end BRIM SOM implementation experience, integrating with SAP CC and CI. A hands-on experience with configuring and defining the BRIM SOMs listed below. Implemented SAP BRIM (SOM) solution to support subscription business models as a SAP BRIM (SOM) Functional Consultant. Having solid knowledge of SAP BRIM SOM set-up and integration with CC and CI components. He/she also has extensive experience in implementing SAP CRM/SD pricing functionality.

BRIM SOM Consultant Location - Chennai 2 - 7 Years of Experience We are seeking a talented BRIM (Billing and Revenue Innovation Management) SOM (Subscription Order Management) Consultant to join our team. The ideal candidate will have extensive experience in implementing and configuring BRIM SOM solutions, particularly within SAP environments. As a BRIM SOM Consultant, you will work closely with clients to understand their business requirements, design solutions, and implement BRIM SOM modules to streamline their subscription order management processes. Roles/Responsibilities: In charge of planning and executing BRIM SOM implementation/integration/support. Understanding the current state of technology to define opportunities that create business value by working with customers, end users, and development partners. Working with architects, developers, project managers, and business personnel to define the application and technical architecture structure to ensure that the products and components meet the objectives and performance goals as defined in the requirements. Acquire a thorough understanding of the technical environments' capabilities and limitations. Creating presentation/workshop decks for Blueprint and presenting them to clients is an important skill. Creating Microsoft Visio process lows based on the client's proposals. For the provided solutions, the ability to create Process Definition / Design Documents (PDD), Business Design Documents (BDD), and Business Process Procedures (BPP). Configuring SAP BRIM SOM module and delivering work products/packages in accordance with Client requirements. Strong SAP CRM configuration experience. Integration of the SOM module with other SAP modules, such as SAP CC and CI. Additionally, the candidate should have been involved in the following activities during the SAP implementation life cycle. MUST HAVE: Knowledge of SAP BRIM SOM implementation in support of subscription business models. Strong knowledge of configuration and integration of SOM with CC and CI components of SAP BRIM solution. A minimum of one end-to-end BRIM SOM implementation experience, integrating with SAP CC and CI. A hands-on experience with configuring and defining the BRIM SOMs listed below. Implemented SAP BRIM (SOM) solution to support subscription business models as a SAP BRIM (SOM) Functional Consultant. Having solid knowledge of SAP BRIM SOM set-up and integration with CC and CI components. He/she also has extensive experience in implementing SAP CRM/SD pricing functionality.

Educational Requirements MCA,MSc,MTech,Bachelor of Engineering,BCA,BSc,BTech Service Line Microsoft Practice Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organizations financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Technical and Professional Requirements: Primary skills:Technology->Microsoft Technologies->Dynamics CRM Preferred Skills: Technology->Microsoft Technologies->Dynamics CRM

The Global Network SONG Practice | Platforms Microsoft Dynamics 365 CRM Join our team of GN SONG consultants who solve customer facing challenges at clients spanning service, marketing and sales to accelerate business change. Practice:GN SONG Platforms MS Dynamics CRM (Customer Service) I Areas of Work:Microsoft Business Analyst/Functional Consultant MS D365 Customer Service & Marketing, Service module | Level: Sr Manager | Location: Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad| Years of Exp: 13-18 Years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Global Network SONG practice. The practice is aligned to the Global Network Practice of Accenture and works with clients across their service, marketing and sales functions. As part of the team, you will work on transformation services driven by key offerings like Advanced Customer Engagement, Marketing Transformation and Commerce & Sales. These services help our clients become living businesses by optimizing their customer service, marketing and sales strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following:- Serve as CRM solution consultant and if required, perform hands-on delivery of customer interaction solution (Microsoft Dynamics 365 Customer Service, Marketing & Sales modules) Requirements Gathering: Collaborate with stakeholders to understand their business needs and objectives. Elicit, document, and analyze business requirements and processes. Process Mapping: Create detailed process maps and workflows to illustrate current and future state processes. Identify bottlenecks and areas for optimization. Prepare clear and concise documentation, including business requirements documents, use cases, and user stories. Solution Design: Work with cross-functional teams to design and propose solutions, including software enhancements, process improvements, and organizational changes. Process Optimization: Analyze and redesign business processes to maximize efficiency and effectiveness. Recommend and implement improvements in collaboration with client teams. Deploy understanding of detailed MS Dynamics CRM configuration: Use customization and MS Dynamics 365 CRM architecture & landscape Use prior experience with MS Dynamics 365 CRM configuration :Apply thorough knowledge & hands-on experience of MS Dynamics Customer Service, Marketing and Sales modules as well as Power Platform expertise. Work with the client and implementation team :to conduct design sessions, requirement gathering sessions, drive backlog grooming sessions, create user stories and acceptance criteria, give regular working demos to all stakeholders during sprint reviews, functional testing, solution design and implementation activities. Be a member and/or lead the project delivery workstream across phases. Extensive Microsoft D365 Customer Service, Marketing & Sales Implementation experience and developing enhancements: Across life cycle with multiple geographies and work as a CRM solution consultant. Provide best practices direction and implement approach based on MS Dynamics 365 CRM standards. Develop innovative, fact-based, and achievable strategies and operating models after evaluation of multiple strategic options. Develop knowledge of prevailing trends , financials, and operating drivers across multiple industry segments. Participate in pre-sales activities including response to RFPs, creating Proof of Concept (POC), creating effective presentations, demonstrating solutions during client orals, effort, and cost estimation process, etc. Participate in practice-specific initiatives including creating Point of View', creating reusable assets on industry wise Sales Life cycle, performing analysis on industry research and market trends and bringing in innovative solutions, etc. Participate in growing the MS Dynamics practice Qualifications Bring your best skills forward to excel at the role: Leverage expertise in designing key tools: Apply the 5-6 years of expertise in MS Dynamics CRM 365 Customer Service, Marketing and Sales, Case Management, Telephony Integration, Omni-Channel Routing, Service Analytics, Sales and Service Process, D365 Marketing features and Automation. Enable MS Dynamics 365 CRM solution: Apply this to facilitate solution build on MS Dynamics CRM ecosystem (Customer Service, Marketing, Sales, etc.). Apply key business Analysis skills: Focus on process analysis and designing/redesigning Customer Service and Marketing processes with the purpose of resolving process bottlenecks and pain areas. Hands-on with MS Dynamics 365 Customer Service, Marketing, Sales Power Platform knowledge Good to Have. Experience of working with business stakeholders across multiple geographic areas, with different priorities and requirements. Ability to work in high-paced and complex projects and understand industry-specific customer service processes, marketing and campaigning processes, operations and functional needs. Thorough skills to manage stakeholder expectations and be engaging in resolving issues and risks for the success of the project. Project management experience, including the ability to manage multiple projects simultaneously. Familiarity with project management methodologies (e.g., Agile, Waterfall). Ability to articulate the business value of recommendations/plans/strategies. Excellent analytical and problem-solving skills. Strong understanding of business processes, workflows, and systems. Thorough understanding of MS Dynamics CRM Framework and integration with internal and external components. Technical implementation experience not mandatory but good to have. Maximize deep skills to manage stakeholder expectations: Engage in resolving issues and risks for the success of the project and MS Dynamics 365 CRM Framework and integration Deep dive with MS Dynamics 365 CRM certification: Certification in one or more these focused solution areas- Service/Marketing/Sales Functional Consultant.

Skillset : 2+ years of experience in MS Dynamics CRM Online platform performing CRM customization 2+ years of experience in developing Dynamics CRM custom workflows, plug-in creation, and creation of custom integration solutions 2+ years of experience in C#, .Net, HTML, JSON, oData, jQuery, CSS, XRM tools and JavaScript Description : Bachelors Degree in Computer Science, CIS, or related field (or equivalent work experience in a related field) 2 years of experience in software development or a related field 2 years of experience in database technologies Strong problem solving, analytical and critical thinking skills Highly organized, able to effectively multi-task and judge priorities and drive work to timely completion Should be excellent team player and collaborator and strong ownership of customer issues Thorough understanding of MS Dynamics CRM Architecture, security model and business units Preferred Qualifications 2 years of experience working on project(s) involving the implementation of solutions applying development life cycles (SDLC) 2+ years of experience in application support, incident/case handling, participation in on-call rotation, troubleshooting and admin activities in CRM Familiar with Microsoft Power Automate, SSIS and SSRS Minimum 1+ years of experience in CRM Power App Portal online Minimum 1+ years of experience in managing CRM and Portal online environments