3 Crm Analyst Jobs

As the Customer & CRM Analyst, you will be responsible for analyzing customer data and drive the CRM agenda, ensuring an effective utilization of CRM data to enhance customer relationships, improve customer experience and drive business growth. Your role involves overseeing data management, implementing CRM strategies based on Global guidelines and collaborating with cross-functional teams to leverage customer data for targeted marketing campaigns and personalized customer interactions across paid and owned activities. In addition, you will play a key role in optimizing customer engagement, retention, and loyalty through the effective use of CRM tools and analytics. You have strong consumer and customer focus with proven ability to drive results and work towards goals. You are analytical and insight-driven and have a strong interest in customer, customer behaviour and how that impacts customer experience & engagement and future business value. As an experienced analyst, you enjoy working on a strategic level with data and visualization to perform your analysis and reporting, turning insights into actions and presenting your findings and recommendation in a clear way to stakeholders across functions. Key responsibilities You optimize customer engagement and satisfaction with CRM data by identifying trends and opportunities by analyzing and visualizing customer data to gain insight into customer behavior, preferences, and interactions with the company. Drive customer acquisition and retention tactics by developing and implementing CRM strategies aligned with business goals using global CRM capabilities, collaborating with Strategy & planning and Omni Sales teams. Improve customer experiences and engagement together with cross-functional teams, utilizing global frameworks to analyze, identify and drive customers through the customer journey. You can identify opportunities to reach our target customers better and drive incremental sales by tracking KPIs related to CRM activities. Support the strategic direction and set new long-term goals with identifying how we are tracking performance, specifically understanding the health of the customer base and how that feeds into the overall diagnosis. Please click here for complete role description To be successful in the role as Customer & CRM Analyst, you should have strong brand and commercial focus with proven ability to drive results and work towards goals. You are analytical and insight-driven and have a strong interest in customer, custome

Zensar Technologies is looking for Validation Engineer CE/CRM - Analyst to join our dynamic team and embark on a rewarding career journey. Develop and execute validation protocols, test plans, and procedures for new and existing products, processes, and equipment in accordance with regulatory requirements and industry standardsConduct risk assessments and identify critical process parameters to ensure product quality and patient safetyLead cross- functional teams in the development and execution of validation activitiesProvide technical expertise and support to other departments, including R&D, manufacturing, and quality assurance, to ensure successful product launches and continuous improvement of product qualityReview and approve validation documentation, including protocols, reports, and deviationsEnsure compliance with FDA regulations, ISO standards, and other applicable regulations and standardsIdentify and implement process improvements to increase efficiency and effectiveness of validation activitiesParticipate in audits and inspections by regulatory agencies and customersStrong project management skills and ability to lead cross- functional teamsExcellent written and verbal communication skills

In our always on world, we believe its essential to have a genuine connection with the work you do. CommScope is looking to add a CRM Analyst to our RUCKUS team based in Bengaluru, INDIA. How Youll Help Us Connect the World: We are seeking a highly skilled and experienced Salesforce Administrator to join our team. The ideal candidate will have extensive experience with Salesforce Service Cloud and Experience Cloud platforms, as well as relevant Salesforce certifications. This role will be responsible for managing and optimizing our Salesforce environment to support our customer success operations. Key Responsibilities: Administer and maintain Salesforce Service Cloud and Experience Cloud platforms. Configure and customize Salesforce applications to meet business requirements. Manage user roles, profiles, permissions, and security settings. Develop and implement workflows, validation rules, and process automation. Perform data management tasks, including data imports, exports, and data cleansing. Collaborate with cross-functional teams to gather requirements and design solutions. Provide training and support to Salesforce users. Monitor system performance and troubleshoot issues. Stay up-to-date with Salesforce releases and new features. Qualifications: Minimum of 3 years of experience as a Salesforce Administrator. Extensive experience with Salesforce Service Cloud and Experience Cloud platforms. Salesforce certifications such as Salesforce Certified Administrator, Salesforce Certified Advanced Administrator, and Salesforce Certified Service Cloud Consultant. Strong understanding of Salesforce best practices and functionality. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Strong communication and interpersonal skills. Preferred Skills: Experience with Salesforce Lightning. Knowledge of Apex, Visualforce, and Salesforce APIs. Experience with third-party integrations and AppExchange products. What happens after you apply : Learn how to prepare yourself for the next steps in our hiring process by visiting https: / / jobs.commscope.com / content / How-We-Hire / locale=en_US