10 Crisis Communications Jobs

Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You'll also have the chance to give back and make a positive impact where we live and work through volunteerism. Shape your Career with Citi We're currently looking for a high caliber professional to join our team as Vice President - Business & Corporate Communications - Hybrid (Internal Job Title: Vice President - C13) based in Mumbai, India. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and manage your financial well-being to help plan for your future. Role Overview: The Business & Corporate Communications Intermediate Senior Lead is a seasoned professional who integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and external/internal audiences. Has responsibility for volume, quality, timeliness, and delivery of end results of an area. May have responsibility for planning, budgeting, and policy formulation within the area of expertise. Involved in short-term planning and resource planning. Responsibilities: - Develop and implement strategic communication programs for external audiences - Formulate communication strategies for respective businesses and functions including for Citi's GCCs - Formulate positioning statements to manage business/brand issues that may pose reputational risk to the franchise - Compile and create media briefing decks/external talk points, etc. for CCO, global leaders, and business heads - Ensure all legal, regulatory, and compliance issues are addressed in all communications undertaken on behalf of the businesses - Compile and keep current business information and fact sheets - Co-ordinate with external agencies to deliver communication objectives - Operate as a first-point media contact for all issues relating to Citi's businesses in the country - Look for appropriate media opportunities/new pitching ideas to promote Citi brand and various businesses/products - Advise senior management and approved spokespeople on media opportunities and issues as they develop - Provide strategic advice and coaching to media manager on various projects and review all written materials - Plan and coordinate media analysis and manage vendors Experience: - 8+ years relevant work experience (banking, financial services) within business and corporate communications - Understanding of banking and financial services sector, particularly corporate, commercial, and investment banking businesses - Ability to build and deliver communication narrative for the franchise aligned to global and franchise objectives - Strong and sustained media relationships in banking & financial services - Experience in managing reputation matters and crisis communications - Excellent stakeholder management skills including flexibility to work with stakeholders across markets - Ability to advise, influence, and challenge aligned to the firm's objectives - Familiarity with documentation, processes, and controls Education: - Bachelor's/Master's degree in business management, communications, marketing, or another related field This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community, and make a real impact. Take the next step in your career, apply for this role at Citi today,

The ideal candidate will be responsible for building and maintaining strong relationships with clients, offering strategic guidance and support on PR efforts, and serving as the primary point of contact. You will design, plan, and execute comprehensive PR campaigns tailored to client goals, incorporating media outreach, press releases, media briefings, and event planning. Developing and nurturing relationships with journalists, reporters, and influencers to secure positive media coverage across various platforms will also be a key part of your role. You will manage media inquiries and proactively pitch story ideas. Additionally, you will be tasked with creating compelling press materials such as press releases, pitch emails, case studies, blog posts, and other PR content. You will be expected to create and implement PR strategies that align with client objectives. Tracking and analyzing the effectiveness of PR campaigns, you will provide clients with regular reports and insights on media coverage and ROI. In the event of negative press or crises, you will assist in managing these situations and safeguarding the brand's reputation through well-executed communication strategies. Collaboration with internal teams, including social media, digital marketing, creative, and design, will be necessary to deliver integrated PR campaigns for clients. This is a full-time position with benefits including Provident Fund. The work schedule is during the day shift. As part of the application process, you will be asked to provide information regarding your current CTC, expected CTC, and notice period. The work location is in person.,

The Public Relations Officer (PRO) position based in Bangalore within the Communications department reports directly to the Managing Director. As a Public Relations Officer, you will be instrumental in managing and enhancing the public image of our organization. Your responsibilities will include developing strategic communication plans, overseeing media relations, and representing the company at public and media events. To excel in this role, you should possess a robust network in the media industry, exceptional communication skills, and a deep understanding of brand positioning. Your key responsibilities will involve developing and executing effective PR strategies that align with the organizational objectives. This will include creating and disseminating press releases, media kits, and promotional materials. You will be tasked with nurturing strong relationships with journalists, media outlets, influencers, and stakeholders. Additionally, organizing press conferences, interviews, corporate events, and public engagements will be part of your regular duties. Monitoring media coverage, providing insightful analysis and reports to the leadership, and managing crisis communications to protect the brand's reputation are crucial aspects of the role. Collaborating with marketing, digital, and leadership teams to ensure consistent messaging across all communication channels is essential. You will also be designated as the official spokesperson when necessary. To qualify for this role, you should hold a Bachelor's degree in Public Relations, Communications, Journalism, or a related field. A minimum of 3-5 years of proven work experience as a PR Officer or in a similar capacity is preferred. Proficiency in both written and verbal communication in English is required, with knowledge of regional languages considered a plus. A strong grasp of media operations, trends, and digital platforms is essential. Being highly organized, capable of multitasking, meeting deadlines, possessing strong interpersonal skills, and maintaining a professional demeanor are key attributes for success. Preferred qualifications include prior experience in the travel, hospitality, or events industry, as well as existing media contacts and a successful track record of PR campaigns. This is a full-time position with benefits such as provided food and Provident Fund. The work location is in person.,

You are a dynamic, strategic, and experienced Account Manager with 4 to 6 years of work experience in the PR field for sectors like Beauty, Fashion, Lifestyle, and Luxury. You have a strong network and understanding of relevant feature media and bloggers. Your expertise lies in creating content and business communication that enhances brand identities. As a strategic thinker, you can lead and inspire teams and excel in a fast-paced, deadline-driven environment. Your communication skills, both verbal and written, are exceptional. Your responsibilities include establishing and nurturing client relationships, providing strategic counsel, and delivering exceptional PR campaigns. You will develop PR strategies aligned with client goals, integrating media relations, content, influencer, and digital outreach. Building and maintaining relationships with journalists, editors, and influencers to drive top-tier media coverage is crucial. You will mentor and manage a team, oversee campaign execution, support business development, and provide data-driven insights and recommendations to clients. Additionally, you will be responsible for crisis response strategies when required. If you meet these requirements and are excited about this opportunity, you can directly apply or share your resume at manali.vengurlekar@prpundithavasred.com.,

As an Account Manager at PR Pundit Havas Red, you will be responsible for leading PR campaigns, managing high-value clients, and driving exceptional results in the Fashion/Beauty/Lifestyle/Luxury sector. With 4 to 6 years of work experience in PR for Beauty, Fashion, Lifestyle & Luxury sectors, you will leverage your expertise to create content that strengthens brand identities and connects with relevant feature media and bloggers. Your role will involve establishing and nurturing client relationships, providing strategic counsel, and delivering exceptional PR campaigns. You will develop PR strategies aligned with client goals, integrating media relations, content, influencer, and digital outreach. Building and maintaining strong relationships with journalists, editors, and influencers will be essential for driving top-tier media coverage through proactive outreach and storytelling. As a strategic thinker, you will manage and inspire teams to ensure high-quality campaign execution, including press releases, media kits, events, and reports. Your strong communication skills, both verbal and written, will be key in client communication and team management. Additionally, you will support new business pitches, proposals, and organic growth of existing accounts. In a fast-paced, deadline-driven environment, you will provide data-driven insights, media coverage analysis, and strategic recommendations to clients. Crisis response strategies for clients will also be within your scope of responsibilities. If you have a proven track record of managing large accounts, fostering client relationships, and thriving in a dynamic PR environment, we encourage you to apply or share your resume with us at manali.vengurlekar@prpundithavasred.com.,

Lead PR strategies for BFSI clients, manage media relations, content, and client servicing. Drive team leadership and business growth for a global PR agency based in Andheri East, Mumbai. Compensation: 14–16 LPA

The role is responsible for the development and operation of our business continuity and information technology disaster recovery program. They should work closely with business and support groups across all areas of the enterprise to identify recovery requirements, implement effective strategies for recovery, and guide the development of actionable recovery plans with validation through testing. This is an excellent opportunity to be a part of an experienced global business continuity team at a dynamic company. The Coordinator will primarily be responsible for monitoring the geopolitical activities for domestic and global office locations. The Coordinator will also monitor and administer the Corporate Notification Center Crisis Management System and Employee Hotline, that includes sending our alerts to relevant groups via incident messaging system and email. Coordinating with the facilities teams for the offices and assuring there are Office Emergency Plans in place. Assisting the Senior Operation Analyst in regard to proactive work for readiness as tests and other projects. Your Profile Experience with working internationally in evaluating risk and geopolitical analysis based on data. Self-starter with the ability to work in a global team environment Excellent, analytical, problem solving, communication, and prioritization skills Able to effectively interact with peers and stakeholders Fully proficient with Google applications

46 years of experience in IT Service Management (ITSM), with a strong focus on incident and problem management. ITIL v3 or ITIL 4 Foundation certification (Intermediate or Expert level preferred). Experience with ITSM tools such as ServiceNow, BMC Remedy, or Jira Service Management. Strong analytical and troubleshooting skills. Excellent communication and stakeholder management abilities. Ability to work in a high-pressure, 24x7 support environment (if applicable) Primary Skills Incident Management: Lead the end-to-end incident management process, ensuring timely resolution and communication. Coordinate with technical teams to restore normal service operations as quickly as possible. Problem Management: Identify and analyze root causes of recurring incidents. Drive the creation and implementation of permanent solutions to prevent incident recurrence. Secondary Skills Experience in managing major incidents and crisis communication. Familiarity with DevOps or Agile environments. Exposure to automation and AI/ML in ITSM processes.

Mission: Ensuring effective internal & external communication fostering informed and engaged stakeholders Objective: Developing communication plans, creating content, and implementing communication strategies to support the organization's goals and enhance internal and external stakeholder engagement. Roles and Responsibilities: Design and execute communication plans to support organizational objectives. Collaborate with various departments to gather and disseminate relevant information. Produce high-quality written content, including newsletters, intranet updates, emails, and other communication materials. Manage the organization's intranet and other internal communication platforms. Ensure communication materials align with the organization's brand and mission. Maintain a consistent voice across all communication channels. Organize and manage internal and external events Work closely with HR, management, and other stakeholders to gather insights and feedback. Monitor and analyze the effectiveness of communication strategies and adjust as necessary. Provide reports and feedback to senior management regarding employee communication needs and concerns. Skills/ Qualification: Bachelor's degree in Communications, Public Relations, Journalism, or a related field. Proven experience in internal communications, corporate communications, or a similar role. Excellent written and verbal communication skills. Strong project management and organizational skills. Ability to work collaboratively with cross-functional teams. Proficiency in using communication platforms and tools (e.g., intranet, email marketing software).

Job Summary: We are looking for a dynamic and detail-oriented Media Relations Officer to manage and enhance the public image of our organization through effective media strategies. The ideal candidate will build strong relationships with media professionals, craft compelling press materials, and ensure accurate and favorable coverage across all media channels. Key Responsibilities: Develop and implement comprehensive media relations strategies that are closely aligned with the organization's business objectives, ensuring that all communications effectively support the overall mission and goals. Act as the primary liaison between the organization and a diverse range of media outlets, including local, regional, and national platforms, to enhance visibility and foster positive relationships with journalists. Draft a variety of public-facing communications, including press releases, official statements, speeches, FAQs, and media briefings, all of which adhere to established government standards and are tailored to specific audiences. Coordinate press conferences, media site visits, and public briefings that involve government officials or key stakeholders, ensuring each event is expertly organized and effectively communicates relevant information to the public. Monitor media coverage continuously, analyzing trends and public sentiment, and prepare detailed reports on media engagement and public perception to inform strategic decision-making. Organize and manage interviews, press conferences, and media events, facilitating seamless interactions between the media and organizational representatives to convey key messages effectively. Respond promptly and effectively to media inquiries, managing crisis communications when necessary to protect and uphold the organization's reputation and address emerging issues Collaborate closely with internal teams, including marketing, corporate social responsibility (CSR), and leadership, to ensure that all media messaging is consistent with the organization brand values and aligns with ongoing campaigns. Track industry trends and monitor competitor activity in media coverage, providing insights that help shape the organizations media strategy and communications approach. Keep a close watch on media coverage of government programs, preparing in-depth analysis reports for both internal and external stakeholders that highlight key issues and opportunities. Ensure that all media communication is compliant with relevant governmental regulations and guidelines, maintaining the organization's integrity and credibility in all interactions. Work collaboratively with policy, legal, and operations teams to align media messaging with public service objectives, ensuring that communications reflect the organization's commitment to transparency and accountability. Cultivate and maintain strong professional relationships with public information officers, journalists, and influential policy figures to create a robust network that supports effective communication and advocacy. Requirements: Bachelor's degree in Communications, Public Relations, Journalism, Political Science, or a related field. Proven 5 to 15 years of experience in media relations, ideally within a government agency, public sector organization, or working on government-funded projects. Familiarity with government communications protocol and media guidelines. A strong network of media contacts is a plus. Excellent written and verbal communication skills, including the ability to simplify complex policies and data. Strong media network, especially with journalists covering government, civic affairs, or public policy. Ability to work under pressure, manage multiple deadlines, and handle crises calmly and professionally. Familiarity with media monitoring tools. Proficiency with media monitoring and PR tools Knowledge of digital PR and social media trends is an asset. Preferred Skills: Exceptional interpersonal and relationship-building skills. Strong attention to detail and organizational abilities. Creative mindset with the ability to craft compelling stories. Confidence in public speaking and interacting with the media.