Crew Member

A McDonald’s crew member is part of the company’s restaurant team whose primary responsibilities are customer service, food preparation, cleanliness and hygiene. The McDonald’s crew member job description entails offering great customer service, ensuring that every guest is treated in a fast and friendly way, and that they get a great experience in visiting McDonald’s. Crew members work in the kitchen preparing food; they also work at the front counter assisting customers through the ordering process. They are responsible for operating cash registers, running the drive-thru, and cooking Big Macs and other menu items. Their role also involves ensuring the restaurant is clean, well maintained and always an inviting place for families, friends, neighbors, and fellow employees. They work in direct contact with customers and learning essential hospitality skills on which they can build a career or simply earn some extra income. Crew members also ensure the restaurant is clean and well maintained, utilizing a variety of cleaning utensils and chemical cleaning products along with the correct protective equipment. Their work description also entails providing customers with a quick and accurate service and showing sensitivity to their individual needs, both from behind the till and in the dining areas. Crew members at McDonald’s are also responsible for preparing and cooking a wide variety of food using a broad range of equipment and tools. They ensure to produce orders to a consistently high standard with the understanding that quality control is critical. To work as a McDonald’s crew member requires no formal education but some soft skill sets are essential to be successful on the job. You must possess a friendly, respectful, and positive attitude; you must also be a team player with an apt for learning, and enjoy working with people to be successful on the job.