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7.0 - 11.0 years

0 Lacs

karnataka

On-site

As a Communication & Behavioral Skills Trainer, you will play a vital role in enhancing the professional effectiveness of employees by delivering high-quality communication programs for early-career and lateral hires. Your focus will also include designing behavioral capability initiatives to strengthen managerial readiness, build trust, enhance customer experience, and foster credibility. Your key responsibilities will involve designing and delivering structured communication programs covering spoken, written, and virtual communication. You will facilitate engaging sessions to improve clarity, assertiveness, business communication, and client readiness. Utilizing role-plays, simulations, feedback, and assessments, you will ensure effective learning reinforcement and drive behavior change. Tailoring training based on role expectations, business requirements, and learner feedback will be crucial in your role. In the realm of Behavioral Capability Development, you will be tasked with creating and leading learning programs on topics such as driving customer experience through effective communication, building trust and credibility, stakeholder communication, professional presence, business etiquette, and executive presence. Customizing these programs to cater to early-career professionals and emerging leaders will be essential. Furthermore, you will provide support for managerial readiness by contributing to foundational people-manager development programs and collaborating with business stakeholders to incorporate behavioral skills into leadership development pathways. The ideal candidate for this role will possess a minimum of 6-8 years of experience in delivering soft skills and behavioral programs. You should demonstrate a strong command of English, modeling clear, confident, and professional communication. As a well-groomed, polished, and confident facilitator with a natural presence and elegance, you will be adept at building rapport with diverse learners, ranging from campus hires to senior professionals. Comfort with delivering training in both virtual and in-person formats is necessary, and certification in behavioral tools such as DISC and MBTI would be advantageous. Personal attributes that are highly valued for this role include being passionate about helping individuals grow and present their best selves, being agile and collaborative to adapt quickly to changing business needs, and maintaining a high standard of professionalism and influence.,

Posted 4 days ago

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1.0 - 5.0 years

0 Lacs

kolkata, west bengal

On-site

You will be responsible for providing Salesforce support and leadership to drive the sales aspect of the selling process. Additionally, you will engage with sales teams both directly and indirectly, building trusted relationships with sales teams and client accounts. Your role will involve making strategic decisions for initiatives and projects, in alignment with monthly goals. Leveraging your domain and industry expertise, you will enhance company credibility by communicating the company's value proposition primarily in sales situations. Your duties will also include actively researching products and understanding competitor strengths and weaknesses for tender responses and market research. It is essential to have knowledge about CRM and basics, while keeping sales documentation and collateral up to date. You will explore new markets or clients based on product knowledge and user insights, and manage customer accounts through timely follow-ups. As part of the role, you will engage in proactive sales outreach by calling existing and potential customers to persuade them to purchase company products and services. Collaboration is key, and you will work closely with the Pre-Sales Manager and Business Development for cohesive collaboration. The ideal candidate should have a minimum of 1 year of experience in Pre-Sales and handling clients. Experience in generating new leads, basic computer skills including emailing, Microsoft Word, Excel, Google Sheets, and proficiency in English, Bengali, and Hindi communication are required. You should possess the ability to convince clients politely and have experience in meeting targets. Additionally, candidates should be located near the office area for convenient access.,

Posted 5 days ago

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